Supervisor, Maternal Child Health

Cape Cod Healthcare•Dennis, MA

16h

About The Position

The Supervisor, Maternal Child Health maintains communication with physicians and relationships with community partners to promote program awareness and identify opportunities to improve service delivery. The role oversees patient management activities, supports staff, and provides clinical expertise to staff and the community. The Supervisor also works as part of a team providing services to families who are pregnant or have recently given birth, including conducting home visits to assess family health and well-being needs and strengths. The role engages families in an unbiased, culturally conscious, and appropriate manner, offers referrals based on identified needs, and promotes service excellence and continuous improvement.

Requirements

Current Registered Nurse license in Massachusetts.
CPR certification required.
Five years of recent clinical experience, including two years of recent community health experience.
Strong clinical and interpersonal skills.
Efficient computer skills.

Nice To Haves

Home health experience preferred.
Certified Lactation Counselor certification is a plus.

Responsibilities

Serve as a liaison with physicians’ offices and community partners, maintaining communication and identifying service-delivery issues for improvement.
Ensure consistent evidence-based practice standards are developed and upheld.
Review applications, interview candidates, and hire employees in collaboration with Human Resources.
Assist with orientation and the preceptor program for new direct reports.
Coach, support, and monitor the progress of direct reports.
Organize, direct, coordinate, and evaluate activities related to patient management.
Provide clinical expertise and serve as a resource to staff and the community.
Conduct team meetings and participate in interdisciplinary care conferences or case reviews as needed.
Complete performance evaluations at four-month, annual, or as-needed intervals in a timely manner.
Collaborate with Human Resources on clinician discipline, including education, corrective action plans, verbal or written warnings, and discharge when indicated.
Work collaboratively with the team to provide services to families who are pregnant or have recently given birth.
Conduct home visits to assess family needs and strengths related to overall health and well-being.
Present information and conduct assessments in an unbiased, culturally conscious, and appropriate manner, particularly on sensitive topics.
Offer referrals to individuals with identified needs that may be best served by available services.
Provide service excellence to patients, family members, visitors, volunteers, and coworkers.
Challenge current practices, identify process-improvement opportunities, and present recommendations and solutions to management.
Participate in, support, and promote CCHC Pillars of Excellence and the organization’s continuous-improvement culture.