Supervisor, Logistics

Holland America/Princess Alaska-Yukon Land Operations•Anchorage, AK

117d

About The Position

The Supervisor, Logistics manages guest activity data and supports a smooth, welcoming guest experience. The role oversees compiling and analyzing guest activity information, coordinates with other departments to maintain accurate guest details, and oversees preparation and review of guest welcome materials. It works closely with cross-functional teams to ensure information is timely, accurate, and aligned with guest needs.

Requirements

Pass a pre-employment background check.
Be at least 18 years old to reside in company housing, where available.
Be dedicated to delivering excellent customer service to guests, coworkers, and vendors.
Be eligible to work in the United States; employment visa sponsorship is not available.
Organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.

Responsibilities

Oversee compilation of data for all guest activity, including assembling detailed activity reports for analysis.
Communicate with other departments about detailed guest information and act as a support liaison for Transportation Service Representatives in the field.
Oversee compilation of guest welcome materials and review them for accuracy to ensure an optimal guest experience.