Supervisor, Insurance Processing

Seattle Children's Hospital•Seattle, WA

About The Position

Supervise and coordinate the day-to-day operations and activities of the Insurance Processing Department. The role includes personnel management, modeling excellent service quality standards, implementing continuous improvement initiatives, and maintaining or supporting systems used by the department. Seattle Children’s is a mission-driven pediatric academic medical center serving Washington, Alaska, Montana, and Idaho. Its mission includes providing care to children regardless of their families’ ability to pay, advancing pediatric research, and delivering patient care grounded in its values of Compassion, Excellence, Integrity, Collaboration, Equity, and Innovation.

Requirements

  • High school diploma or equivalent experience.
  • At least five years of experience in a hospital or clinical patient setting.
  • At least two years of experience in a progressively responsible leadership role.
  • Experience working as a team member and leader in a high-production setting.

Nice To Haves

  • Previous supervisory experience overseeing two or more staff in hospital revenue-cycle billing or a medical office.
  • Knowledge of health care funding.
  • Previous experience working with or for health insurance carriers, preferably seeking insurance authorizations or referrals for services.
  • Working knowledge of Medicaid.

Responsibilities

  • Supervise and coordinate the day-to-day operations and activities of the Insurance Processing Department.
  • Manage personnel.
  • Model excellent service quality standards.
  • Implement continuous improvement initiatives.
  • Maintain or support systems used by the Insurance Processing Department.

Benefits

  • Medical, dental, and vision plans.
  • 403(b).
  • Life insurance.
  • Paid time off.
  • Tuition reimbursement.
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