Supervisor, Inspections (Manheim Denver)

Cox Enterprises • Aurora, CO

1d • $61,200 - $91,800 • Onsite

About The Position

The Supervisor, Inspections leads daily Vehicle Entry operations, including vehicle check-in, inspections, photography, and assigned personnel. The role ensures vehicles are processed accurately and efficiently according to customer and company standards, with a focus on safety, quality, employee development, and customer service. The supervisor plans and directs daily workloads, monitors operational performance, develops team members, and collaborates with internal partners to keep vehicles moving efficiently through the auction process.

Requirements

• High school diploma or GED and 5 years of experience in a related field; alternatively, a bachelor's degree and 3 years of related experience, a master's degree and 1 year of related experience, or a Ph.D. and up to 1 year of related experience.
• Strong communication and interaction skills.
• Competent supervisory skills and excellent organizational skills.
• Valid driver's license and a good driving record.
• Ability to drive vehicles with standard and automatic transmissions.
• Ability to meet the stated physical requirements, including standing, walking, reaching, talking, hearing, stooping, kneeling, crouching, bending, squatting, climbing, and required vision abilities.
• Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.
• Must clear a pre-employment drug test.

Nice To Haves

• Experience in the automobile or auction industry.
• Basic computer skills.
• Knowledge of transportation and current DMV laws and regulations.

Responsibilities

• Coordinate vehicle movement from check-in to the sale lanes or back lot to support efficient lot operations.
• Review and implement check-in procedures, ensuring vehicles are correctly checked in and out, received, stocked-in, numbered, staged, and moved through sale lanes in the proper order.
• Maintain and review accurate receiving logs, and distribute updated logs and transporter BOL reports to appropriate personnel.
• Manage documentation of vehicle condition writing, Condition Reports, and related computer data entry.
• Supervise quality-control activities to ensure Condition Reports are accurate, timely, and complete, in hard-copy and electronic formats.
• Perform physical checks on randomly selected vehicles and provide employees with detailed, timely feedback.
• Follow and support work instructions from clients and Manheim Inspections, using the Manheim Electronic Smart Inspect, ECR, and SOARR Condition Report Program.
• Administer department equipment and maintain inventory supplies.
• Ensure account-specific Condition Report guidelines are followed, maintain knowledge of account needs, and communicate changes to employees.
• Prepare daily account reports to set priorities, adjust workloads, and search for outstanding vehicles in other locations.
• Provide quality service and work with dealers to resolve complaints and other problems.
• Direct daily photo operations, monitoring image accuracy, scheduling, quality, completeness, and compliance with company standards and procedures.
• Communicate with other departments and management to coordinate activities and support high-quality service for internal and external customers.
• Supervise employees by determining work procedures, preparing schedules, expediting workflow, assigning duties, and reviewing work for accuracy and compliance.
• Assist the manager with employee counseling and discipline, performance monitoring and evaluation, and performance appraisals.
• Work with the manager to review work volumes, plan and monitor staffing, assess performance against key indicators and metrics, and develop and execute improvement strategies.
• Lead by example, champion Cox and Manheim values, and ensure employees are treated with respect.
• Enforce company policies and procedures related to employee and customer conduct.
• Model safe work practices and cooperate with safety leadership in support of Safety Excellence activities.
• Perform other duties as assigned by management.

Benefits

• Flexible paid vacation, with the amount taken consistent with job duties, company needs, and obligations.
• Seven paid holidays per calendar year.
• Up to 160 hours of paid wellness time annually for the employee's or family members' wellness.
• Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
• Potential access to medical, dental, and vision insurance, 401(k) retirement planning, and paid days off; specific offerings depend on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED