Supervisor, Hub Administration

Envoy Air Inc. • Los Angeles, CA

2d

About The Position

In this role, you will work closely with our administration team to identify, streamline, and automate key processes, enhancing overall efficiency.

Requirements

• Must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy
• May be subjected to engine fumes, vehicle emissions, dust, engine noise and de-icing fluids
• Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated
• Minimum age of 18
• High school diploma or GED equivalent; college degree preferred
• Possess a valid, unexpired and unsuspended state driver’s license; some license restrictions may prohibit a candidate from being considered for this role
• Possess the legal right to work in the United States
• Must be able to read, write, fluently speak, and understand the English language and in Caribbean bases, Spanish is preferred.
• Demonstrates above average qualities of leadership, initiative and judgment
• Must perform job functions in variable weather conditions as well as environmental conditions.
• Must be able to lift bags weighing up to 75lbs.
• Ability to work rotating shifts including weekends, holidays and days off

Nice To Haves

• College Degree preferred
• Previous Public contact experience preferred

Responsibilities

• Analyze existing administrative processes to identify areas for improvement and automation.
• Develop and implement automated solutions to streamline workflows and improve operational efficiency.
• Work with the administration team to gather requirements and propose process optimization strategies.
• Assist in training team members on new automated tools and processes.
• Maintain documentation of process changes, automation workflows, and best practices.
• Collaborate with cross-functional teams to ensure successful integration of new tools and solutions.
• Analyze current administrative workflows to identify opportunities for automation.
• Develop, test, and implement automation solutions using tools like Excel Macros or Microsoft Power Automate.
• Create and maintain detailed documentation of automated processes and workflows.
• Train and support team members in transitioning to automated systems.
• Assist in generating automated reports and ensure data accuracy.
• Collaborate with the team to identify continuous improvement opportunities for process optimization.
• The ideal candidate must be able to work in a team environment and the ability to prioritize work and projects to meet deadlines and objectives. Must be able to work with minimal supervision, report to work regularly and on-time and be self-motivated

Benefits

• Amazing employee flight privileges within the American Airlines global network
• Training and development programs to take your career to the next level
• Comprehensive health and life benefits (subject to location)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED