Supervisor Housekeeping

Town & Country Resort•San Diego, CA
•$23 - $25

About The Position

The Supervisor Housekeeping role supervises, trains, and inspects assigned Housekeeping staff to ensure procedures meet established standards. The supervisor assists staff as needed to provide optimum cleanliness and service to guests. The starting rate is $23–$25.

Requirements

  • Knowledge of proper cleaning techniques, chemical handling requirements, and equipment use.
  • Fluency in spoken and written English.
  • Ability to provide legible communication.
  • Ability to perform mathematical calculations.
  • Ability to perform job functions with attention to detail, speed, and accuracy.
  • Ability to maintain confidentiality of guest information and pertinent hotel data.
  • Ability to input and access information in the property management system and computers.

Responsibilities

  • Supervise staff in carrying out daily procedures and ensure they are performed to standards.
  • Maintain knowledge of and comply with departmental policies, service procedures, and standards.
  • Prepare and distribute assignment sheets to assigned staff and review priorities.
  • Inspect guest rooms, guest corridors, elevator foyer areas, vending areas, service areas including linen closets, staff restrooms, and storage areas.
  • Inspect public areas and bathrooms, restaurants, spa, pool area, offices, and service areas after cleaning, using designated checklists.
  • Assist staff with their job functions as needed to maintain cleanliness and guest service standards.
  • Ascertain departmental training needs and provide training.
  • Direct staff performance and follow up with corrections when needed.
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