Supervisor Housekeeping

CBRE Government & Defense Services•Ft. Liberty, NC

12d

About The Position

The Supervisor Housekeeping coordinates the work of employees engaged in cleaning, sanitizing, and maintaining government facilities and directly supervises non-exempt employees. The role assigns and monitors work, inspects assigned areas, coordinates housekeeping supply requisitions with the Project Manager, resolves staff issues, monitors workloads, provides training, and issues supplies and equipment. The supervisor ensures employees use appropriate personal protective equipment and follow established safety procedures. Additional duties include ensuring staff wear the required uniform and badge, performing some facility maintenance when needed, and completing other assigned duties. Weekend work may be required. The job description may change as the employer’s needs and job requirements change. The employer maintains a drug-free workplace and conducts pre-employment substance abuse testing. The position works in office areas and throughout the facility. Physical activities include intermittent sitting, standing, walking, bending, lifting, stooping, kneeling, climbing, pushing, pulling, reaching, and other use of hands. Occasional lifting of up to 50 pounds and moving furniture are required. The role operates motorized equipment, including floor-stripping, buffing, and deep-cleaning machines, and may occasionally be exposed to cleaning chemicals.

Requirements

Minimum of two (5) years of experience in all phases of housekeeping and floor care, as stated in the posting.
Ability to understand contract terms.
Ability to read, write, and speak English.
Effective verbal and listening communication skills.
Knowledge of Microsoft Word, Excel, and PowerPoint.
Knowledge of office equipment such as computers, printers, fax machines, and scanners.
Ability to prepare and manage correspondence, including documents, reports, and emails.
May require some experience in basic maintenance.

Nice To Haves

Certified Executive Housekeeper (CEH) certification through the International Executive Housekeeping Association is preferred.
Prior supervisory experience is preferred.

Responsibilities

Assign tasks to housekeeping employees and monitor their progress.
Spot-check employees’ work for compliance with housekeeping standards and perform daily performance inspections of assigned areas.
Identify housekeeping supplies and materials needed and coordinate requisitions with the Project Manager.
Resolve issues or complaints among or regarding housekeeping staff.
Monitor employee workloads and notify management of anticipated workload increases.
Provide training for housekeeping employees.
Issue supplies and equipment.
Ensure staff use personal protective equipment as appropriate and comply with established safety procedures.
Ensure staff wear appropriate uniforms and badges in accordance with Company policies.
Perform some facility maintenance as needed.
Perform other duties as assigned.