Housekeeping Supervisor

Warwick Hotel • Denver, CO

10d • $20 - $21 • Onsite

About The Position

Warwick Denver Hotel is seeking an organized, dependable, hands-on Housekeeping Supervisor to support the daily operations of its Housekeeping Department. The role helps ensure that guest rooms and public areas consistently meet the hotel’s standards for cleanliness, presentation, and readiness. The supervisor provides day-to-day direction to housekeeping team members, conducts inspections, supports training and productivity, and works closely with the housekeeping manager to address guest needs and operational priorities. The ideal candidate is a team-oriented hospitality professional with strong attention to detail, excellent communication skills, and the ability to lead by example in a fast-paced hotel environment. Knowledge of OPERA Cloud is helpful. The schedule is flexible and may include weekends and holidays based on business needs.

Requirements

• Previous housekeeping experience required; hotel or hospitality experience strongly preferred.
• Bilingual in English and Spanish.
• Working knowledge of hotel housekeeping procedures, cleaning techniques, sanitation practices, and proper use of cleaning equipment and supplies.
• Strong attention to detail and ability to identify cleanliness and maintenance concerns.
• Strong organizational and time-management skills.
• Ability to prioritize responsibilities and work effectively in a fast-paced hotel environment.
• Strong interpersonal and communication skills.
• Ability to coach, motivate, and support a diverse housekeeping team.
• Professional, dependable, and guest-service focused.
• Must be able to work a flexible schedule based on hotel business needs, including weekends and holidays.
• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, reach, kneel, push, pull, and perform repetitive movements associated with housekeeping operations.
• Ability to lift, carry, and move housekeeping supplies, linens, and equipment as required to perform essential functions.
• Ability to safely use housekeeping equipment and cleaning products in accordance with established procedures.

Nice To Haves

• Previous supervisory, lead, or team-lead experience in housekeeping preferred.
• OPERA Cloud knowledge is helpful; OPERA or similar hotel property-management-system experience is helpful.
• Hotel or hospitality experience strongly preferred.

Responsibilities

• Supervise and support daily housekeeping operations to ensure guest rooms and public areas meet Warwick standards for cleanliness, appearance, and condition.
• Assign daily responsibilities and coordinate room priorities based on occupancy, arrivals, departures, and operational needs.
• Inspect guest rooms, public areas, and other assigned spaces for cleanliness, maintenance concerns, and adherence to standards.
• Coach, train, and provide day-to-day direction to Room Attendants, Housepersons, and other housekeeping team members.
• Monitor productivity and quality and help the team complete assigned responsibilities efficiently.
• Communicate room status, maintenance concerns, special requests, and operational updates to appropriate departments.
• Work with Front Office and Engineering to ensure rooms are prepared and available for guests in a timely manner.
• Respond promptly and professionally to guest requests and concerns related to housekeeping services.
• Assist with inventory and proper handling of linens, guest supplies, cleaning products, equipment, and other departmental supplies.
• Help maintain appropriate supply par levels and notify management when replenishment is needed.
• Promote proper use, storage, and handling of cleaning chemicals and equipment in accordance with safety procedures.
• Support departmental training and reinforce hotel policies, procedures, service expectations, and safety standards.
• Report damage, maintenance issues, safety hazards, lost-and-found items, and unusual circumstances to the appropriate manager or department.
• Assist Housekeeping leadership with departmental projects and operational needs as assigned.
• Maintain professional communication and a positive, service-focused working environment.
• Perform other duties as assigned based on hotel and departmental needs.

Benefits

• Medical, dental, and vision benefits.
• Sick time: 1 hour for every 40 hours worked, up to 56 hours.
• Paid vacation: 5 days in the first year; 10 days in years 2–4; 15 days in years 5–9; and 20 days after 10 years.
• 11 paid holidays.
• Hotel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed