Supervisor, Hardware Reliability (Starlink)

SpaceX • Bastrop, TX

4h • Onsite

About The Position

SpaceX is developing Starlink, a global broadband internet system comprising satellites, consumer receivers, and supporting software. The Supervisor on the Starlink Hardware Reliability team leads technicians and specialists who investigate production failures in Starlink hardware. This role oversees day-to-day operations of the production root cause lab and drives improvements to product reliability and manufacturing quality.

The position is based onsite in Bastrop, Texas; remote work is not considered. The role may require extended hours, weekends, and offsite work as needed. Physical activities may include standing for long periods, climbing ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching, as well as lifting up to 25 pounds unassisted. Applicants must meet the stated U.S. export-control eligibility requirements or be eligible to obtain the necessary authorizations.

Requirements

• High school diploma or equivalency certificate.
• At least 3 years of quality or reliability experience in a manufacturing environment.
• Ability to work extended hours, weekends, and offsite as needed.
• Ability to perform the stated physical activities and lift up to 25 pounds unassisted.
• Must meet U.S. Government export-control eligibility requirements or be eligible to obtain the required authorizations.

Nice To Haves

• Bachelor’s degree in electrical, mechanical, manufacturing, or aerospace engineering, or a related technical field.
• Demonstrated experience performing root cause analysis on electrical systems and PCBAs, including diagnosing and resolving solder joint quality, component failure, and manufacturing or assembly defect issues.
• Experience training, mentoring, and developing technicians or junior engineers.
• Ability to work in a fast-paced, highly iterative environment with rapidly changing priorities.
• Track record of influencing cross-functional teams through data-driven analysis and clear communication.
• Ability to organize, prioritize, and drive work to completion across a team.
• Experience taking ambiguous problems and driving them to resolution.
• Excellent verbal and written communication skills.
• Experience in consumer electronics, aerospace, automotive, or other high-volume hardware manufacturing environments.
• Familiarity with quality management systems such as ISO 9001 or equivalent.

Responsibilities

• Lead, mentor, and develop reliability technicians and specialists performing root cause analysis on electrical systems and PCBAs.
• Turn root cause findings into actionable improvements with manufacturing and design teams to reduce failure rates and improve yield.
• Manage daily production root cause lab operations, including technician scheduling, equipment maintenance, lab organization (5S), and resource planning.
• Develop and implement processes and tools to improve the efficiency and accuracy of electrical failure investigations.
• Establish priorities across multiple shifts and communicate findings and recommendations to production stakeholders in a timely manner.
• Define and track team performance metrics and key indicators, and hold the team accountable for measurable outcomes.
• Identify development opportunities for team members that support individual growth and Starlink program goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED