Hardware Reliability Specialist (Starlink)

SpaceX•Bastrop, TX
•Onsite

About The Position

SpaceX is hiring a Hardware Reliability Specialist for its Starlink team to take ownership of production quality and reliability across user-terminal manufacturing processes. The role supports high-volume production of consumer antennas and helps ensure products meet quality, reliability, cost, manufacturability, throughput, and security goals. The specialist will work to resolve production issues, improve processes and yields, and support the successful transition of products from development to high-volume manufacturing. The position is based onsite in Bastrop, Texas; remote work is not considered. The posting lists different schedules for electrical and mechanical specialists.

Requirements

  • Bachelor’s degree in an engineering, math, or science-related discipline, or a high school diploma or equivalency certificate and at least 2 years of experience in a hands-on engineering, reliability, manufacturing, or quality environment.
  • Able to work the applicable listed shift: electrical specialists work 1st shift, 8:00 a.m.–5:00 p.m., Monday–Friday; mechanical specialists work B shift, 5:00 a.m.–5:00 p.m., Wednesday–Saturday.
  • Able to work onsite in Bastrop, Texas; remote work is not considered.
  • Able to perform physical activities that may include standing for long periods, climbing ladders, bending, grasping, sitting, pulling, pushing, stooping, and stretching.
  • Able to lift up to 25 pounds unassisted.
  • Must meet SpaceX’s stated ITAR eligibility requirements: be a U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee, or be eligible to obtain the required U.S. Department of State authorizations.

Nice To Haves

  • Associate or bachelor’s degree in an engineering, math, or science discipline.
  • Experience conducting hardware root cause investigations and containment activities in a manufacturing environment.
  • Experience with J-STD-001 Class 2, IPC-A-610 Class 2, or equivalent hardware in a production environment.
  • Experience programming, loading, and operating automated production or test equipment.
  • Experience with electrical, environmental, or HALT testing, or in a laboratory setting.
  • Ability to think creatively and solve complex problems with little to no supervision, independently or as a member of an integrated team.
  • Ability to deliver high-quality hardware in a fast-paced NPI environment and adapt to changes quickly.
  • Strong computer skills, including email, Microsoft Windows, ERP/MRP/MES systems, Python, C, and SQL.
  • Strong written and verbal communication, teamwork, presentation, and documentation skills.
  • Ability to apply technical knowledge and quality experience to assess current conditions, identify an optimal path forward, and suggest process and design improvements to engineering.
  • Ability to acquire new technical knowledge, particularly about how satellite subsystems operate and function.
  • Experience reading engineering drawings, including electrical PCBA schematics and mechanical tolerance stacking.
  • Experience developing process documents and procedures.
  • Experience with process failure mode and effects analysis (PFMEA).
  • Experience in a high-volume manufacturing setting.
  • Basic familiarity with or certification in ISO 9001 standards.

Responsibilities

  • Execute production non-conformance management processes, including material review board (MRB) activities, vendor defects, quality audits, and production containments; drive root cause, resolution, and preventative actions.
  • Analyze production defect data and conduct quality reviews to drive root cause analysis and corrective action.
  • Identify continuous improvement opportunities for yield, performance, and scrap.
  • Assist production teams in developing process improvements and train production technicians to ensure Starlink standards are met.
  • Monitor first pass yield (FPY) and true yield to maintain a stable production environment that can meet required production rate, reliability, and cost.
  • Ensure successful transition of products from development to high-volume production.
  • Build relationships with manufacturing engineering, design engineering, supply chain, and customer support to identify, reduce, and eliminate the impacts of production defects.
  • Perform area audits in compliance with ISO 9001 standards.
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