Wi-Fi Engineer, Hardware Reliability (Starlink)

SpaceX • Bastrop, TX

5h • Onsite

About The Position

SpaceX is developing Starlink, a satellite-based broadband internet system serving millions of users worldwide. The Wi-Fi Engineer will join the Starlink Reliability team and perform telemetry and log analysis, along with hands-on debugging, to determine root causes and corrective actions for failed customer hardware, including dishes, routers, and power supplies. The role also involves building and maintaining tools and custom software to evaluate hardware performance and reliability, and supporting internal betas and product launches. The position is based on-site in Bastrop, Texas, near Austin; hybrid and remote work are not considered. Travel of up to 10% is required, and the engineer must be willing to work extended hours and weekends as needed.

Requirements

• Bachelor’s degree in electrical engineering, RF engineering, computer engineering, computer science, mathematics, or another STEM discipline.
• At least 1 year of experience working with digital or mixed-signal designs and using oscilloscopes, digital multimeters, power supplies, and/or soldering equipment; internships and school projects count.
• At least 1 year of experience with networking technologies, including Ethernet protocols and Wi-Fi standards.
• At least 1 year of experience with data analysis in Python or R.
• Must be willing to work extended hours and weekends as needed.
• Must be willing to travel up to 10% for work.
• Must meet the stated U.S. export-control eligibility requirements or be eligible to obtain the required authorizations.

Nice To Haves

• At least 1 year of experience in consumer electronics or a similar industry.
• Experience troubleshooting electronics hardware.
• Proficiency understanding PCB schematics and layout tools.
• Experience with engineering projects in one or more of these areas: CPU/FPGA/ASIC circuit boards, Linux, high-speed interfaces, memories, or low-power platforms.
• Experience with basic antenna theory, RF antennas, and communication systems.
• Experience troubleshooting RF communication systems, including Wi-Fi.
• Understanding of service-provider and home-network technologies, including Ethernet, Wi-Fi, WDM, IPv4, IPv6, DNS, DHCP, NTP, UPnP, and NAT.
• Knowledge of and troubleshooting experience with common consumer devices such as NAS, IoT, and smart devices.
• Experience working in complex software-defined networking (SDN) and/or network function virtualization (NFV) environments.
• At least 1 year of experience with SQL.
• Strong coding skills, including writing clean, efficient, well-documented code grounded in software design principles.
• Experience in a technical operational role under the pressure of a live-service or high-volume production environment, such as consumer goods or automotive.
• Ability to work effectively in a dynamic environment with changing needs and requirements.
• Self-motivated independent learner with strong multitasking, organizational, communication, and documentation skills.
• Ability to identify customer needs, gather requirements, and execute independently.

Responsibilities

• Perform telemetry and log analysis and hands-on debugging to identify root causes and corrective actions for failed phased-array, Wi-Fi, and power-supply PCBAs.
• Build and maintain tools and custom software to objectively assess the performance and reliability of Starlink customer hardware.
• Run internal betas and product launches to identify and resolve hardware or software design issues before public launch.
• Build relationships and collaborate with engineering, production, test, inventory, quality, supply chain, and customer experience teams to drive positive business outcomes.
• Contribute effort, leadership, and creative thinking to solve complex problems collaboratively and under tight deadlines.

What This Job Offers

• Job Type: Full-time