Supervisor, Foster Family Services

Boys Town • Omaha, NE

9d

About The Position

The Supervisor, Foster Family Services assists with coordinating services for children placed in foster care and supervises Foster Family Services staff. The role analyzes and reports program data and ensures compliance with contractual, regulatory, program, and accrediting body standards. It supports safe and effective service delivery, coordinates child referrals, intakes, placements, foster parent training and oversight, and guides family evaluations and service plans. The position also supports staff, communicates with families and external parties, and may teach Common Sense Parenting courses if certified and assigned.

The role requires travel to meet families and children at various locations, using the employee’s own vehicle; mileage is reimbursed. The employee may transport youth as authorized and must be available for flexible hours, including evenings and weekends, as well as continuous or rotational on-call support. Work takes place in varied indoor and outdoor environments, including potentially stressful or aggressive situations and homes with substandard living conditions or domestic pets. Employees are expected to model Boys Town’s values and mission.

Requirements

• For a Nebraska Clinical Oversight Assignment, possess and maintain an active Nebraska behavioral health license and any educational, credentialing, or regulatory qualifications required to review higher-level youth service plans or oversee non-licensed staff.
• Master’s degree in Social Work or a related field to obtain a behavioral health license.
• At least 2 years of experience, including work with children and families.
• Valid driver’s license with a good driving record and successful annual Motor Vehicle Registration check.
• Provide personal transportation for job-related travel; mileage is reimbursed.
• Meet auto insurance requirements established by Boys Town policy and/or state and local laws.
• Ability to work flexible hours, including evenings and weekends.
• Availability for continuous or rotational on-call support.
• Knowledge of youth-care and child-welfare regulatory requirements, including federal, state, local, and Council on Accreditation standards.
• High level of professionalism and interpersonal skills.
• Microsoft Office computer skills.
• Ability to communicate professionally and articulately with people at all organizational levels and external contacts while maintaining confidentiality.
• Ability to build and sustain trust and professional relationships.
• Ability to lead a team of associates.
• Ability to adapt responses while maintaining procedural and regulatory integrity.
• Strong knowledge of the Boys Town model and fidelity of care.
• Ability to work independently and effectively with children, families, staff, and support agencies, with flexibility and personal integrity.
• Advanced critical-thinking and problem-solving skills, including assessment and sound judgment.
• Ability to work with confrontational clients and their families.
• Sufficient strength, agility, and endurance to perform during stressful physical, mental, and emotional situations without compromising personal or others’ health and well-being.

Nice To Haves

• Management and supervisory experience.
• Experience working with children and families in community-based programs or Boys Town programs.
• Bilingual skills may be preferred at some locations.

Responsibilities

• Oversee and support the safe and effective provision of services.
• Ensure employees follow safety and service-recipient boundary policies; provide ongoing supervision and education related to safety and abuse risk; respond confidentially and promptly to reports of suspicious or inappropriate behavior; and follow mandated abuse reporting requirements.
• Adhere to medication-administration policies and procedures for service recipients.
• Coordinate services for children placed in foster care, including referrals, intakes, and placements.
• Develop and implement program procedures and coordinate program activities.
• Provide input on foster parent selection and coordinate foster parent training, supervision, consultation, and evaluation.
• Coordinate, guide, and monitor family evaluations and service plans.
• Supervise, administer, monitor, and evaluate program procedures, developing new intervention approaches as needed.
• Assist with communication and documentation for families, agencies, courts, and other interested parties regarding child and family progress toward goals.
• Direct and review situations involving youth discharge from the program.
• Assist with supervising and supporting Foster Family Services staff; may recruit, train, or supervise staff and volunteers.
• Compile, analyze, and report program data.
• Ensure compliance with contractual, regulatory, program, and accrediting-body standards.
• Meet with families and children at various locations; use a personal vehicle for work travel and transport youth when authorized.
• May become a certified Common Sense Parenting Instructor and conduct assigned courses at designated locations.
• Serve as a role model reflecting Boys Town’s values and mission.

Benefits

• Reduced- or no-cost visits for employees and enrolled dependents receiving services from a Boys Town provider at a Boys Town location.
• Pharmacy benefits with low- to zero-dollar copays on certain maintenance drugs.
• No-cost mental health visits with an in-network provider.
• Generous matching contributions to a 401(k) or Roth 401(k).
• Tuition reimbursement.
• Parenting resources from Boys Town experts.
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager