Per Diem Supervisor, Food Services

Mass General Brigham•Boston, MA
•$28 - $41•Onsite

About The Position

The Supervisor, Food Services oversees and coordinates the daily activities of retail cafeteria personnel involved in food preparation, customer service, cashiering, and front-of-house operations. The role monitors food displays, functionally supervises employees, and supports smooth and efficient cafeteria service. This is a per diem onsite position that requires work every Saturday, Sunday, and holiday. Patient care is not required.

Requirements

  • High school diploma or equivalent.
  • Food service experience of 2–3 years preferred, or supervisory experience of 1–2 years preferred.
  • Knowledge of supplies, equipment, services ordering, and inventory control.
  • Ability to resolve customer complaints and concerns.
  • Ability to monitor or maintain quality control standards.
  • Ability to plan work schedules, assign duties, and provide or arrange training.
  • Records maintenance skills.
  • Ability to supervise and train assigned staff and lead and train staff or students.
  • Knowledge of organizational structure, workflow, and operating procedures.
  • Ability to read, understand, follow, and enforce safety procedures.
  • Knowledge of maintenance and care of culinary facilities, equipment, supplies, and materials.

Nice To Haves

  • Food service experience of 2–3 years.
  • Supervisory experience of 1–2 years.

Responsibilities

  • Balance cash registers, reconcile daily retail sales, and prepare bank deposits accurately.
  • Monitor and inspect retail cafeteria sections to ensure regular temperature checks and food safety standards are maintained.
  • Prepare employee work schedules and assign personnel to stations according to production and service demands.
  • Inspect food displays and stations for presentation, temperature, and proper portioning.
  • Estimate food and supply requirements, coordinate inventory needs, and maintain department records, compliance logs, and files.
  • Prepare or supervise the preparation of a range of hot and cold dishes for retail cafeteria service.

Benefits

  • Career advancement opportunities.
  • Differentials, premiums, and bonuses as applicable.
  • Recognition programs.
  • Comprehensive benefits package; specific benefits are not enumerated.
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