Supervisor Food Services

American Addiction Centers • Winston-Salem, NC

9d • $24 - $36 • Onsite

About The Position

This is a full-time position in the Food and Nutrition Department, specifically within the Cafeteria. The role involves supervising food production, ensuring quality standards, maintaining sanitation, and managing staff. The supervisor will be responsible for adherence to hospital and departmental policies, contributing to customer satisfaction, and ensuring compliance with health and safety regulations. This position requires strong leadership skills, knowledge of food preparation techniques, and the ability to manage work schedules and resources effectively.

Requirements

• High school diploma or GED equivalent
• Five years' experience in a food service environment involving the production of food
• ServSafe certification required
• Fluent in English and able to follow instructions
• Works under general supervision
• Relies on experience and judgment to plan and accomplish assigned tasks and goals
• Ability to withstand large temperature variances from cooking areas to freezers and coolers
• Desire to achieve high customer service standards
• Ability to work weekends and holidays
• Ability to communicate with a wide variety of people including patients, visitors, hospital staff, and managers
• Understanding of the hospital diets (ground, chopped and puree diets)

Nice To Haves

• Experience in a food service environment involving the production of food

Responsibilities

• Adheres to hospital and departmental policies and procedures promoting a cooperative work environment.
• Demonstrates personal responsibility and commitment to customer service and satisfaction by utilizing communication skills to interact with patients, customers, and staff to develop interpersonal relationships and team building.
• Contributes to overall positive patient and customer satisfaction striving to meet the highest service and quality standards.
• Maintains a 97% or better sanitation rating from the Health Department by following sanitation policies and completing daily/weekly cleaning assignments.
• Ensures that Sodexo standards are being met consistently.
• Monitors quality of product at stations, ensures recipe compliance and adherence to departmental guidelines.
• Ensures productivity and delivery schedules are met.
• Follows all workplace safety and sanitation rules and regulations helping to maintain a safe work environment.
• Responds to corrective action plans from weekly sanitation inspections.
• Completes required in-service training, job specific training, annual Compliance and HIPAA training, and annual TJC/OSHA training.
• Completes training and testing using recipes, grilling, knife skills, frying, sauteing, steaming, baking, soup making and roasting knowledge.
• Participates in department’s performance improvement initiatives.
• Works as a team player; provides support to other Food and Nutrition Services departments as requested by management.
• Supports diversity through cultural awareness and special menus.
• Minimizes product waste and controls cost.
• Ensures all equipment and supplies are properly utilized, maintained, and handled properly to avoid waste and/or breakage.
• Follows recipes, portion control guidelines, and manages food and supplies.
• Plans work day with regards to time, equipment usage, quantities needed to ensure meals are served on time.
• Monitors the amount of food needed for the day based on production sheets.
• Notifies Manager/Team Leader if adjustments are needed.
• Completes batch cooking logs daily.
• Prepares food according to departmental policy and procedures using standardized recipes to ensure all items are of a high quality.
• Maintains leftover log and waste program, evaluating excess prepared food for future use.
• Completes and follows HACCP documentation and guidelines.
• Labels, dates and puts food away in its proper location after each meal.
• May be asked to complete other responsibilities such as opening or securing the department, issue or count cash drawers and make deposits.
• May work in an area absence of a manager for a limited amount of time.
• Orients, trains, assigns, and checks the work of junior employees.
• Ability to operate various cooking equipment, as well as follow recipes and to adjust according to volume.
• Ability to step in any area on the At Your Request Line (deli, saute & grill station and assembly line).

Benefits

• Comprehensive suite of Total Rewards
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED