Supervisor, Food and Beverage

Catalina Island Company•Two Harbors, CA

3d•Onsite

About The Position

The Food and Beverage Supervisor oversees daily front of house operations to ensure exceptional guest service, compliance with company standards, and efficient team performance. This role supports management by supervising staff, maintaining operational standards, and assisting with scheduling, training, and service execution.

Requirements

Minimum of 3 years restaurant experience
2 years experience as a lead or supervisor
Strong leadership, communication, and problem-solving skills
Knowledge of food safety, sanitation, and labor regulations
Ability to manage multiple tasks and prioritize in a fast-paced environment
Reliable attendance and punctuality
Experience with POS systems
Conflict resolution and guest recovery skills
Scheduling and labor management experience
California Food Handlers Certificate (completion at time of hire)
RBS (Responsible Beverage Service) Certificate (completion at time of hire)

Responsibilities

Supervise and coordinate front-of-house staff during assigned shifts
Ensure high standards of guest service, food presentation, cleanliness, and safety
Assign and monitor staff duties, including opening and closing procedures
Support hiring, onboarding, training, and coaching of restaurant employees
Enforce company policies, procedures, and health and safety regulations
Address guest concerns and resolve service issues professionally and promptly
Assist management with scheduling, timekeeping, and labor controls
Maintain proper POS procedures
Communicate effectively with kitchen and management teams to ensure smooth operations
Complete shift reports and other required documentation
Lead by example and promote teamwork, professionalism, and accountability
Other duties as assigned