Supervisor, Field Sales (Starlink) - PA

SpaceX_Global•Harrisburg, PA

17h

About The Position

SpaceX is seeking a Supervisor, Field Sales for its Starlink door-to-door sales program in Pennsylvania. The position may be located in Chambersburg, Johnstown, Gettysburg, Newmanstown, Muncy, Cogan Station, Bellefonte, Bloomsburg, Pleasant Hall, Milton, or surrounding areas. Starlink provides satellite internet service to remote and rural locations. The supervisor will lead local sales representatives across participating regions and deliver sales results through hands-on coaching, performance management, and clear accountability. Reporting to the National Sales Manager, the role translates the sales approach and messaging established by Starlink/SpaceX leadership into effective doorstep execution. Teams sell door-to-door in residential communities surrounding participating campuses. The supervisor is accountable for regional sales and qualified activation goals, representative productivity, and consistent delivery of client expectations in the field. The role also involves improving processes and cultivating a culture of excellence.

Requirements

Bachelor’s degree, or 4+ years of professional experience in a sales, customer operations, marketing, or customer success function in lieu of a degree.
2+ years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

A proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management.
4+ years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Translate national sales goals into regional and individual targets; monitor daily activity and weekly performance and drive representatives to meet or exceed expectations.
Set expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion, keeping representatives focused on productive selling activity.
Coach representatives in the field by walking residential routes, observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Conduct regular check-ins and performance reviews, address missed commitments, and set specific improvement plans with deadlines.
Partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
Recognize strong results, share successful selling techniques across campuses, and reinforce persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate coverage around regional representative availability and day-to-day territory coverage.
Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Potential long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
Comprehensive medical, vision, and dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various other discounts and perks.
Accrual of 3 weeks of paid vacation.
10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.
Variable pay based on quota attainment, with target variable pay of $64,000 at 100% quota attainment.