Supervisor, Field Sales (Starlink) - PA

SpaceX_Global•Scranton, PA

About The Position

SpaceX is seeking a Regional Sales Growth Supervisor to lead local representatives in its Starlink door-to-door sales program across participating regions in Pennsylvania. The supervisor will translate sales goals and messaging established by Starlink/SpaceX leadership into effective field execution, and will be accountable for regional sales and qualified activations, representative productivity, and consistent delivery of client expectations. The role reports to the National Sales Manager and requires hands-on coaching, active performance management, clear accountability, and process improvement. The position covers Bird In Hand, Julian, Spring Grove, East Stroudsburg, Myerstown, Dauphin, Oley, Lake Ariel, Leola, Stroudsburg, and surrounding areas. It requires extended hours and weekends as needed, along with approximately 50%–75% or more travel to regional and other SpaceX locations. Total on-target earnings are $160,000, consisting of a $96,000 base rate and target variable pay of $64,000 at 100% quota attainment. Variable pay is not guaranteed and depends on quota attainment. Actual level and base salary are determined case by case based on job-related knowledge and skills, education, and experience. The total rewards package may also include long-term incentives, potential discretionary bonuses, and an employee stock purchase plan. Benefits include medical, vision, and dental coverage; a 401(k) plan; short- and long-term disability insurance; life insurance; paid parental leave; discounts and perks; accrued vacation of three weeks; 10 or more paid holidays per year; and paid sick leave under company policy.

Requirements

Bachelor’s degree, or at least 4 years of professional experience in sales, customer operations, marketing, or customer success in lieu of a degree.
At least 2 years of people management experience.
Must be available to work extended hours and weekends as needed.
Willingness to travel approximately 50%–75% or more of the time to regional locations and other SpaceX locations.

Nice To Haves

Proven record of leading door-to-door or residential direct sales teams and achieving sales targets through active coaching and performance management.
At least 4 years of experience managing a dispersed sales team across multiple territories or locations, with clear expectations and consistent follow-through.
Strong personal selling skills and confidence demonstrating doorstep conversations, handling rejection, overcoming objections, and closing sales.
Ability to use activity and conversion data to identify performance gaps, take decisive action, and improve results quickly.
Hands-on, results-driven leadership style and strong communication skills.
Experience with telecom, internet service, or other sales teams.

Responsibilities

Own regional sales results by translating national goals into regional and individual targets, monitoring daily activity and weekly performance, and driving representatives to meet or exceed expectations.
Direct door-to-door execution by setting expectations for canvassing schedules, territory coverage, doors knocked, customer conversations, and conversion.
Coach representatives in the field by walking routes with them, observing doorstep conversations, demonstrating introductions and closing techniques, and improving objection handling and follow-up.
Hold representatives accountable through regular check-ins and performance reviews, addressing missed commitments promptly and setting improvement plans with deadlines.
Partner with the National Sales Manager and HR on corrective action and staffing changes when needed.
Build a motivated, competitive team by recognizing strong results, sharing successful selling techniques across campuses, and reinforcing persistence and resilience.
Put the approved Starlink sales approach and messaging into practice.
Ensure representatives understand the offer and customer experience expectations; share field feedback with the National Sales Manager and implement agreed changes quickly.
Partner with recruiting and training teams to hire sales-motivated people, prepare them to sell, and accelerate their productivity.
Coordinate coverage around regional representative availability and day-to-day territory coverage.
Keep the National Sales Manager informed with accurate results, a realistic forecast, and clear recovery plans.
Resolve field issues promptly and escalate risks to sales performance or client satisfaction.

Benefits

Potential long-term incentives in the form of company stock or long-term cash awards.
Potential discretionary bonuses.
Employee Stock Purchase Plan with the ability to purchase additional stock at a discount.
Comprehensive medical, vision, and dental coverage.
401(k) retirement plan.
Short- and long-term disability insurance.
Life insurance.
Paid parental leave.
Various discounts and perks.
May accrue 3 weeks of paid vacation.
Eligible for 10 or more paid holidays per year.
Paid sick leave pursuant to Company policy.