Supervisor, Field Engineering Design (Hybrid Schedule)

Eversource Energy•East Springfield, MA

6d•Hybrid

About The Position

The Supervisor, Field Engineering Design directs, coordinates, and supervises field engineering designers and their daily work. The role assigns and prioritizes work, responds to customer requests, and oversees detailed construction designs for distribution construction projects, highway relocation work, third-party make-ready work, and other special projects. The supervisor reviews and approves work, makes and peer-checks design decisions, and ensures designs provide safe, reliable, cost-effective, and environmentally responsible electric service. The position provides direct supervision, coaching, mentoring, safety leadership, and technical guidance, and is accountable for team performance and employee reviews. It also participates in project and budget reviews and cross-functional initiatives and technical process improvements. The role is eligible for a hybrid schedule under current guidelines: employees work at least three days in the office, including Tuesdays and Wednesdays, with the third day determined with the supervisor according to department needs. Employees must be able to work up to five days in the office when required by emergencies, training, business needs, or policy changes. The work is primarily in an office and may involve travel to operating districts and other locations within or outside the state, including travel between Massachusetts, Connecticut, and New Hampshire. The employee must be available for emergency restoration assignments outside normal responsibilities, hours, and location. A bachelor's degree or equivalent related technical experience is required. A bachelor's degree in engineering or engineering technology from an ABET-accredited college or university is preferred. At least five years of related technical experience and a valid driver's license are required. The role is based in the electric utility field and involves technical supervision, customer service, team development, safety, regulatory commitments, and coordination with internal departments, contractors, customers, and public agencies. The position is regular and offers a competitive total rewards program. Compensation is commensurate with experience, with an annual salary range of $129,660 to $144,070; the position is eligible for a potential incentive. Eversource will not provide immigration-related sponsorship for this position.

Requirements

Bachelor's degree or equivalent related technical experience.
Minimum of five years of related technical experience.
Valid driver's license.
Ability to effectively work with people at all levels inside and outside the company.
Strong communication, employee-relations, and influencing skills, with an emphasis on teamwork.
High standards of professional and technical competence and thorough technical knowledge.
Thorough knowledge of distribution standards, policies, regulations, engineering specifications, applicable codes, union contracts, the Information and Requirements book, procedures, and practices.
Thorough knowledge of company organization, distribution standards, policies, practices, and procedures.
Proficiency with computer software, including MS Word, Excel, and PowerPoint, and thorough knowledge of company software.
Knowledge of the National Electrical Safety Code and National Electrical Code.
Comprehensive knowledge of department programs, policies, procedures, and business plans.
Sound judgment, technical insight, initiative, and ability to direct others in resolving complex issues.
Customer-driven approach, initiative, accountability, analytical thinking, sound decision-making, and ability to lead and facilitate effective teams.
Demonstrated leadership skills, including achieving positive results under non-ideal circumstances.
Working knowledge of regulatory requirements and industry codes and standards related to the electric utility industry.
Availability for emergency restoration assignments and travel between MA, CT, and NH as necessary.
Ability to work in the office up to five days when required by emergencies, training, business needs, or policy changes.

Nice To Haves

Bachelor's degree in engineering or engineering technology from an ABET-accredited college or university.
Previous experience in electric distribution.
Previous experience in a supervisory role.
Knowledge of data analytics and AI-related tools.

Responsibilities

Lead, direct, organize, and prioritize field engineering work-group activities, including assigning and scheduling work to meet completion dates.
Coordinate work with other departments, contractors, customers, and cross-functional teams, working groups, and committees.
Oversee successful completion of customer-related, maintenance, and project work, including estimates, business policy applications, planning and design, customer contact, resource allocation, and construction.
Develop cost-effective preliminary and detailed engineering designs and prepare work orders and estimates for distribution service and construction projects.
Review and approve team work, make design decisions, and peer-check designs as appropriate.
Coach, direct, and provide technical support for service and project installations, system priorities, engineering guidelines, and operating decisions during normal and emergency situations.
Ensure designs can be safely constructed and operated and that safe and environmentally responsible work practices are followed.
Maintain awareness of customer requirements and satisfaction and ensure plans are delivered on time and meet company specifications and standards.
Analyze workload and resource availability and coordinate activities to complete engineering priorities, assignments, and projects.
Work on cross-functional teams to resolve local and system-wide issues and collaborate with other engineers to support consistency and teamwork.
Assist in evaluating and developing new technology, equipment, systems, tools, standards, and procedures, and identify opportunities to improve and streamline processes.
Support regulatory commitments involving local towns and state and federal regulatory agencies in accordance with company policies.
Respond to requests for engineering and technical assistance, including Power Quality, Root Cause Analysis, Financial Planning, and Project Management and Development.
Take responsibility for the safety of engineering staff, contractors, and the public in projects under the supervisor's direction.
Coach, provide feedback, develop and train field engineering staff, assess training needs, help develop training programs, and monitor their effectiveness.
Ensure team performance and conduct employee reviews; select, train, coach, and develop direct reports.
Maintain understanding of company policies and tariffs and supervise within applicable local bargaining-unit agreements.
Coordinate Damage Assessment, System Modeling, or other assignments in support of storm events.
Be available for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary.