Supervisor - Family Emergency Shelter

Auberle•Duquesne, PA

10d•Onsite

About The Position

Auberle is a multi-service agency whose programs include Workforce Development, Housing, Foster Care, Young Adult Services, and Behavioral Health. Its mission is to help build strong individuals, families, and communities. The Family Emergency Shelter Supervisor oversees shelter operations and staff while ensuring families’ housing goals are met in accordance with HUD, Continuum of Care (COC), and Housing First principles. The position is primarily located in McKeesport and also requires attendance at scheduled trainings, meetings, and events at Auberle’s Main Campus in McKeesport.

Requirements

Obtain Act 33/34 and FBI clearances.
Participate in a rotating 24/7 on-call schedule and provide coverage for on-call shifts as needed.
Have an associate degree in social work, human services, or a related field, or three to five years of social-services experience, including at least one year of supervisory experience.
Have experience working with displaced, underserved, and vulnerable populations.
Follow Housing First and trauma-informed principles.

Nice To Haves

Experience with HUD, the Homeless Advisory Board, and HMIS.
Completion of SFW/LSFW certification; certification may be completed within the first year.

Responsibilities

Ensure families’ housing goals are met through HUD and COC requirements and the Housing First model.
Engage with frontline staff and provide supervision, feedback, and performance improvement support to help meet individual and team goals.
Ensure timely and accurate daily data reporting and completion of weekly, monthly, and quarterly reports as required.
Schedule staff shifts and review timesheets and expense debit logs.
Maintain a flexible schedule to meet family and program needs, attend meetings and trainings, and complete administrative oversight.
Monitor staffing needs and participate in hiring, new-staff orientation, corrective action, and termination as necessary.
Oversee the site, including cleanliness, safety, maintenance, and regulatory compliance; maintain fire drill logs and complete other compliance checks.
Participate in the scheduled supervisor on-call rotation, troubleshoot and advise staff, ensure adequate staffing at all sites, and provide shelter coverage as needed.
Monitor and coordinate the site’s food purchase schedule.
Ensure state and county regulations are met through regular client-file reviews and maintain additional standards established by FES and Auberle.