Supervisor Facilities Maintenance

The University of Texas at Austin • Austin, UT

10d • Onsite

About The Position

The Supervisor Facilities Maintenance role leads a team of skilled technicians in applying cost-effective maintenance practices that prevent and resolve customer and maintenance issues and improve the reliability of supported building systems. The position is part of Facilities Services’ Maintenance Operations team at the University of Texas at Austin, which provides maintenance services for university facilities. The team uses a zone-based structure, flexible work hours, data analysis, and technology to meet operational goals and provide responsive service to the university community.

The supervisor maintains shop productivity, efficiency, cost effectiveness, and quality; monitors key performance indicators and budgets; and ensures timely customer service, clear communication, and compliance with safety requirements. The role coordinates maintenance work and, when contractors are more economical than in-house staff, prepares scopes of work, obtains bids and funding, selects contractors, and administers their work. It also handles shop documentation, coordinates with other shops, uses plans and specifications to estimate costs and plan preventive maintenance, and participates in project reviews, staff meetings, and training.

The job is based at the UT Main Campus and is scheduled for 40 hours per week across five eight-hour days, with the schedule determined with the supervisor. Some overtime, evening, weekend, holiday, and on-call work may be required. The position is designated essential during extraordinary and emergency situations when the university is closed. Work may involve all-weather and hazardous environments, physical labor, elevated or confined-space work, and operation of job-related equipment and university vehicles.

Requirements

• High school diploma or GED, five years of experience in a construction or facility-maintenance trade, or a four-year technical degree.
• Three years of experience directly or indirectly supervising commercial or industrial construction/facility-maintenance shop personnel.
• Experience using a personal computer or microcomputer.
• Relevant education and experience may be substituted as appropriate.
• Must be authorized to work in the United States on a full-time basis without sponsorship.
• Ability to meet the physical and working-condition demands described in the posting, which may include lifting up to 50 pounds, working in confined spaces or at elevation, and using personal protective equipment.

Nice To Haves

• Associate degree or above in a technical field.
• Completion of a vocational trade or apprenticeship program in one or more journeyman trades.
• Successful completion of the Facilities Services Introduction to Leadership Program.
• More than seven years of maintenance and repair experience with building mechanical and electrical systems.
• University of Texas or comparable university experience, including two or more years of supervisory experience.
• Demonstrated ability to provide excellent customer service through problem solving, conflict resolution, and direct customer contact.
• Demonstrated ability to communicate effectively with team members, peers, building contacts, and management.
• Demonstrated strong team-building skills.
• Demonstrated ability to lead a cross-functional, multi-craft workforce in preventive maintenance and repair of mechanical systems.
• Demonstrated excellent written and verbal communication skills.
• Commitment to Facilities Services core values.
• Experience with a computerized service request system.

Responsibilities

• Lead skilled technicians in cost-effective maintenance practices that improve the reliability of supported building systems and address customer and maintenance issues.
• Maintain shop productivity, efficiency, cost effectiveness, and quality.
• Monitor and control key performance indicators and ensure adherence to budget.
• Provide timely, courteous customer service and keep shop employees informed about current policies, procedures, and official information.
• Enforce all safety requirements.
• Prepare statements of work, solicit bids, select best-value contractors, obtain funding, complete requisitions, and coordinate and administer contractor maintenance work when contracting is more economical than using in-house personnel.
• Compose, review, and process shop paperwork, including letters, reports, timesheets, labor reports, emails, and materials and equipment requisitions.
• Coordinate work with other shops when needed.
• Use plans, construction documents, and specifications to estimate labor and material costs, identify equipment relationships, contain costs, and schedule preventive maintenance.
• Participate in project reviews, staff meetings, and external shop training and assistance.
• Perform other job-related functions as assigned.

Benefits

• Competitive health benefits, with employee premiums covered at 100% and family premiums at 50%.
• Voluntary vision, dental, life, and disability insurance options.
• Paid vacation, sick time, and holidays.
• Teachers Retirement System of Texas defined-benefit retirement plan with employer matching funds.
• Additional voluntary retirement programs: Tax Sheltered Annuity 403(b) and Deferred Compensation 457(b).
• Flexible spending account options for medical and childcare expenses.
• Free training access through LinkedIn Learning and professional conference opportunities.
• Tuition assistance.
• Employee discount program, including athletic tickets.
• Free access to UT Austin libraries and museums with staff ID card.
• Free rides on UT shuttle and Austin CapMetro buses with staff ID card.
• Continuing education opportunities and stipends for additional trade licenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED