Supv Environmental Svcs

Brown Medicine•Cranston, RI

2d•$48,069 - $79,373•Onsite

About The Position

The Supervisor, Environmental Services (EVS) directs housekeeping and linen operations for an assigned shift, unit, or functional area to ensure the hospital environment is safe, clean, sanitary, and supportive of patient care. The role supervises frontline EVS staff, coordinates daily work, ensures compliance with cleaning and infection-control standards, and conducts inspections and quality-assurance activities. It also supports staffing, scheduling, training, performance management, and communication with clinical and operational partners. Brown University Health employees are expected to role model the organization’s values of Compassion, Accountability, Respect, and Excellence in their everyday actions with patients, customers, and one another. The position requires frequent walking, standing, and rounding throughout hospital areas. It may involve exposure to environmental hazards such as cleaning chemicals and contaminated areas, as well as lifting, operating equipment, and performing other physical tasks as needed. A valid driver’s license may be required for roles involving equipment operation or delivery responsibilities; driving is listed as not required for this position.

Requirements

High school diploma or equivalent.
Minimum 2–4 years of EVS or housekeeping experience, plus supervisory experience.
Knowledge of environmental-services methods, cleaning techniques, equipment, and materials.
Ability to supervise, train, and motivate a diverse workforce.
Strong communication and interpersonal skills for coordination across departments.
Basic computer, reporting, and recordkeeping skills.

Responsibilities

Direct and supervise housekeeping and linen operations across assigned shifts or areas to ensure cleanliness, sanitation, and visual standards are met.
Monitor and control the waste management plan to ensure generated waste is handled, contained, and disposed of safely and in accordance with applicable regulations.
Coordinate services with clinical and support departments to support timely and uninterrupted patient care operations.
Respond to urgent cleaning needs, escalated operational issues, service disruptions, and EVS- or linen-related concerns.
Monitor workflow and respond to service issues or special requests in real time.
Inspect assigned areas for cleanliness, quality of work, and compliance with standards; round consistently to observe quality, safety, and work practices.
Use quality-assurance tools, including inspection forms, training records, and surveys, to document performance and identify improvement opportunities.
Implement corrective actions and follow up to ensure sustained improvements.
Participate in departmental quality-improvement initiatives and contribute to efficiency improvements.
Ensure EVS practices align with hospital policies, infection-control standards, and safety procedures.
Monitor proper use of cleaning products, equipment, and techniques; identify and report environmental or safety concerns and escalate issues appropriately.
Supervise frontline EVS staff by assigning work, monitoring productivity, and ensuring duties are completed.
Prepare schedules, manage attendance, and provide backup staffing as needed.
Issue supplies, equipment, and keys for operations.
Conduct, evaluate, and document driver road testing for employees as assigned.
Participate in hiring, onboarding, and staff training; provide ongoing coaching, training, and development.
Conduct performance evaluations and provide feedback on work quality, attendance, and performance.
Address performance concerns and recommend disciplinary actions as appropriate.
Lead team communication through regular meetings and updates on policies and procedures.
Ensure proper use, maintenance, and tracking of equipment and supplies; coordinate repairs or service as needed.
Monitor inventory and requisition supplies to maintain operational readiness.
Support documentation and reporting, including timekeeping, staffing records, and quality-assurance reports.