Supervisor Environmental Services

Geisinger•Wilkes-Barre, PA
•Onsite

About The Position

The Supervisor Environmental Services supervises and directs assigned Environmental Services (EVS) personnel, ensuring assignments are completed properly and comply with healthcare safety and sanitation regulations. The role coordinates with other departments to address problems and maintains professional service standards while following and enforcing system-wide and department-specific standards. At Geisinger Wyoming Valley Medical Center in Wilkes-Barre, Pennsylvania, the supervisor leads an EVS team responsible for supporting patient safety, infection prevention, and the care experience. The position works evenings, from 2:30 p.m. to 11:00 p.m., with weekends and holidays as needed. Work is typically performed in an office environment. The supervisor may stand in for or represent the EVS Manager and EVS Director as assigned, and is accountable for meeting job-specific obligations and complying with organizational policies and procedures.

Requirements

  • High school diploma or GED.
  • At least 4 years of relevant experience; relevant experience may combine related work experience and education, with an associate degree equated to 2 years and a bachelor's degree equated to 4 years.
  • Obtain Certified Healthcare Environmental Services Technician (CHEST) certification through the Association for the Healthcare Environment within 18 months.
  • Skills in communication, disease management, healthcare regulatory environment, infection control, leading others, spill management, supervisory customer service, and teamwork.

Responsibilities

  • Supervise daily operations, staff performance, and workflow for assigned Environmental Services personnel.
  • Verify employees complete their daily assignments thoroughly and effectively.
  • Complete performance evaluations and coordinate staff goals, objectives, and annual skill competency checklist reviews.
  • Manage interviewing, selection, hiring, orientation, training, and competency testing for new hires.
  • Counsel, mentor, and discipline employees; recommend promotions, demotions, or terminations when appropriate.
  • Review and approve electronic timecards and scheduling systems, including regular, overtime, holiday, PTO, and FMLA hours.
  • Schedule personnel to provide adequate staffing in assigned areas at all times.
  • Delegate tasks and responsibilities while ensuring appropriate use of personnel and supplies.
  • Supervise staff in Environmental Services functions and processes.
  • Order supplies and obtain special items as requested.
  • Develop metrics as appropriate or requested by leadership; recommend process improvements and encourage employees to share improvement ideas.
  • Provide input into writing, reviewing, and revising Environmental Services policies and procedures.
  • Represent Environmental Services and Geisinger professionally.
  • Maintain advanced knowledge of the Bed Management system; act as a Super-User and trainer for staff and test new functions.
  • Maintain advanced knowledge of other Environmental Services data systems.
  • Promote teamwork and open communication; participate in and lead teams as needed.
  • Follow OSHA, Department of Health, and Joint Commission regulations.
  • Conduct cleaning quality inspections of assigned areas as directed.
  • Conduct staff meetings and maintain communication within departments.
  • Ensure EVS staff who enter medication rooms, where applicable, receive mandatory education on proper medication-room protocol.
  • Stand in for or represent the EVS Manager and EVS Director as assigned.

Benefits

  • Healthcare benefits for full-time and part-time positions from day one.
  • Vision insurance.
  • Dental insurance.
  • Benefits available for domestic partners.
  • Collaborative, cooperative, and collegial work atmosphere.
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