SUPERVISOR, ENVIRONMENTAL SERVICES

Independence Health System • Mount Pleasant, PA

1d

About The Position

The Supervisor, Environmental Services oversees and coordinates daily EVS staff operations, inspects facilities, and ensures high-quality customer service and cleanliness. The supervisor maintains facilities in an attractive, sanitary condition, orders and maintains supplies and equipment inventory, and may oversee department operations in the manager’s absence. The role requires managing stressful situations calmly and professionally and being available to rotate shifts, including weekends and holidays. Local travel between system locations may be expected.

This position has direct supervisory responsibilities, including assigning and directing staff, establishing staffing patterns and work standards, supporting recruitment and retention, orienting and training employees, coaching and developing staff, reviewing performance, and recommending corrective or disciplinary action. The supervisor helps maintain safe operations and regulatory compliance; coordinates cleaning and related work across hospital facilities, grounds, satellite locations, and properties; supports EVS activities around construction; and monitors work quality, schedules, maintenance, equipment, and supplies. The role also participates in training, performance appraisals, hospital committees, and other duties as assigned.

Requirements

• High school diploma, GED, or higher education, with related experience and training; the posting notes this is preferable within the past five years.
• At least one year of housekeeping and floor-care experience.
• Strong leadership ability and organizational skills.
• Independent and critical-thinking skills and sound judgment.
• Knowledge of legal aspects and liability relevant to the functional area.
• Ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Act 33 Clearance.
• Act 34 Clearance.
• Act 73 FBI Clearance.
• Valid driver’s license; out-of-state hires must provide a driver record report from the applicable state department.

Nice To Haves

• Three to five years of experience with Environmental Services Supervisor responsibilities in a healthcare setting.
• Working knowledge of applicable regulations and standards, including OSHA, JACHO, and DOH-regulated waste.

Responsibilities

• Align the department with the strategy map and implement initiatives supporting Independence Health System’s mission and vision.
• Resolve problems promptly, identify improved ways of working, and act as a catalyst for change.
• Maintain a safe working environment and ensure staff follow safety, environmental, and infection-control guidelines.
• Apply policies and procedures fairly and consistently, including corrective action.
• Consider customer needs and expectations in decisions and work to improve customer satisfaction.
• Prioritize urgent work, use available resources effectively, manage workload, establish workable systems, and provide clear direction.
• Coach and mentor departmental staff; oversee hiring, skills development, recognition, productivity, and performance management.
• Allocate and delegate work and establish staffing patterns consistent with the department’s scope of service and budget guidelines.
• Assist with developing schedules for EVS personnel; recruit, interview, retain, orient, train, and develop staff.
• Set clear work objectives and standards for staff.
• Assist in establishing equipment-operation and service-delivery safety policies and procedures in accordance with regulatory and organizational guidelines.
• Collaborate with others in delivering services and using resources.
• Supervise, assign, direct, and assist staff performing cleaning and related activities at hospital facilities, grounds, satellite locations, and other hospital properties.
• Coordinate EVS activities around construction projects as needed.
• Ensure work meets established specifications and complies with safety standards and applicable hospital and other regulations.
• Develop staff and building-review schedules and implement quarterly reviews of employee assignments and performance.
• Develop equipment maintenance schedules and use a tracking system to schedule and report work activity.
• Monitor schedules, document unplanned occurrences and corrective actions, audit reports for timely completion, and address variances with the manager.
• Interpret technical specifications and manufacturer recommendations to direct equipment administration, operations, chemical use, and routine maintenance.
• Troubleshoot equipment and operational problems and implement solutions.
• Inspect buildings and equipment, test system efficiency, make adjustments to optimize performance, and make recommendations to management.
• Participate with the manager in initial and ongoing staff training and education.
• Assist the manager with staff performance appraisals; direct and review daily work and recommend disciplinary action when necessary.
• Assist staff with assignments as needed.
• Maintain inventory of equipment and supplies.
• Perform other duties as required and attend hospital committees as requested by the manager or director.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED