Supervisor Environmental Services

Geisinger•Wilkes-Barre, PA
•Onsite

About The Position

The Supervisor Environmental Services supervises and directs assigned Environmental Services (EVS) personnel, ensuring assignments are completed properly and comply with healthcare safety and sanitation regulations. The position communicates with other departments to resolve problems and maintains professional service standards, following and enforcing system-wide and department-specific requirements. At Geisinger Wyoming Valley Medical Center in Wilkes-Barre, Pennsylvania, the supervisor leads the EVS team in supporting patient safety, infection prevention, and a clean, healing environment. The role typically works in an office environment and is accountable for job-specific obligations and organizational policies and procedures. The stated work hours are 2:30 p.m. to 11:00 p.m., with weekends and holidays as needed. The job description notes that its listed duties represent typical elements and are not all-inclusive.

Requirements

  • High school diploma or GED.
  • At least 4 years of relevant experience; relevant experience may be combined with education, with an associate degree equivalent to 2 years and a bachelor's degree equivalent to 4 years.
  • Certified Healthcare Environmental Services Technician (CHEST) certification from the Association for the Healthcare Environment within 18 months.
  • Skills in communication, disease management, healthcare regulatory environment, infection control, leading others, spill management, supervisory customer service, and teamwork.

Responsibilities

  • Supervise daily operations, staff performance, and workflow for assigned Environmental Services personnel.
  • Verify that employees complete their daily assignments thoroughly and effectively.
  • Complete performance evaluations and coordinate staff goals, objectives, and annual skill competency checklist reviews.
  • Interview, select, and hire new employees, and arrange their orientation, training, and competency testing.
  • Counsel, mentor, and discipline employees; recommend promotion, demotion, or termination when appropriate.
  • Review and approve electronic timecards and scheduling systems, checking regular, overtime, holiday, PTO, and FMLA hours.
  • Schedule personnel to provide adequate staffing in assigned areas at all times.
  • Delegate tasks and responsibilities while ensuring appropriate use of staff and supplies.
  • Supervise staff in Environmental Services functions and processes.
  • Order supplies and obtain special items as requested.
  • Develop metrics as appropriate or requested by leadership; recommend process improvements and encourage employees to share improvement ideas.
  • Provide input into writing, reviewing, and revising Environmental Services policies and procedures.
  • Represent Environmental Services and Geisinger professionally.
  • Maintain advanced knowledge of the Bed Management system and other Environmental Services data systems; serve as a super-user and train staff on new functions and testing.
  • Promote teamwork and open communication; participate on and lead teams as needed.
  • Follow OSHA, Department of Health, and Joint Commission regulations.
  • Conduct cleaning quality inspections of assigned areas as directed.
  • Stand in for or represent the EVS Manager and EVS Director as assigned.
  • Conduct staff meetings and maintain communication within departments.
  • Ensure EVS staff who enter medication rooms receive required education on proper medication-room protocol.

Benefits

  • Healthcare benefits for full-time and part-time positions from day one, including vision and dental coverage and domestic partner benefits.
  • A collaborative, cooperative, and collegial work atmosphere.
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