Supervisor Environmental Services (Full Time, Evenings)

Nicklaus Children's Hospital•Miami, FL

About The Position

The Supervisor Environmental Services oversees daily Environmental Services operations to support efficient service, high standards of cleanliness and quality, and regulatory compliance. The role manages resources and staff within its assigned scope, supports department financial stewardship, and collaborates with management and other supervisors to ensure hospital areas receive appropriate EVS services. The supervisor trains, coaches, develops, and oversees EVS staff; supports staffing, scheduling, assignments, and performance reviews; maintains operating procedures; and coordinates daily work, projects, and quality-improvement activities. The position also inspects facilities and staff work, monitors supplies and equipment, supports infection prevention and safety standards, and responds to operational needs and customer concerns. Leadership coverage for weekend shifts is coordinated with the manager and other leaders.

Requirements

2–4 years of Environmental Services experience, or at least 1 year of Environmental Services experience at NCHS.
Ability to communicate effectively in English, verbally and in writing.
Ability to remain calm under stress and work cooperatively and constructively with clients and coworkers to resolve complex problems.
Ability to maintain the confidentiality of sensitive information.
Ability to follow written and verbal instructions, solve complex problems, and file basic reports.

Nice To Haves

Prior experience supervising employees is highly preferred.

Responsibilities

Oversee resources for the assigned Environmental Services scope and make recommendations regarding hiring, promotions, and annual staff performance reviews.
Attend scheduled meetings and training; assist the manager with meetings and training and lead sessions when the manager is absent.
Establish and annually review standard operating procedures in accordance with facility policies and practices.
Orient, train, coach, develop, and supervise EVS staff, including work involving room cleaning, floor care, waste streams, and linen management.
Assist the manager with work schedules, area assignments, and job duties to ensure adequate EVS services across hospital areas.
Prepare, coordinate, and follow up on daily Environmental Services operations.
Inspect and evaluate facility conditions; recommend painting, repairs, furnishings, and special projects; generate work orders; and report safety hazards and defects.
Ensure staff follow timekeeping, uniform, attendance, and related guidelines.
Apply knowledge of cleaning and disinfection principles, chemical and equipment use, and labor requirements for maintaining assigned areas and furnishings.
Assist with scheduling and oversight of facility EVS work projects, including floor-care projects.
Conduct staff huddles and coordinate EVS activities and services with other departments.
Keep storage areas clean and organized; ensure supply-control guidelines are followed; train staff in the use of supplies and equipment; and assist with inventory and ordering supplies or linen as needed.
Conduct rounds at the beginning of each shift and throughout the shift, inspecting staff work performance.
Ensure cleaning and disinfecting agents are properly used, labeled, and stored.
Complete timely, thorough inspections for the quality-assurance program and contribute to improvement of patient experience, cleanliness scores, and departmental performance metrics.
Carry out quality-improvement initiatives under the EVS manager's direction, conduct environmental-hygiene rounds, and report and document results.
Support monitoring of the bed-tracking system and EVS response times as needed, prepare results reports, and collaborate with the EVS manager on improvement activities.
Follow organizational safety, risk-management, and infection-control and prevention standards; promote patient safety through observation and education.
Respond to emergency calls and competing priorities, coordinating staffing changes to minimize disruption.
Supervise waste separation, packaging, and disposal in accordance with regulations.
Address the needs and concerns of patients, visitors, guests, team members, and other healthcare workers with urgency, corrective action, and timely follow-up.
Collaborate with the manager and other leaders to ensure leadership coverage for weekend shifts.