Supervisor Environmental Services (Full Time, Evenings)

Nicklaus Children's•Miami, FL

About The Position

The Supervisor Environmental Services oversees daily Environmental Services operations to ensure efficiency, cleanliness, quality, and service throughout the department. The role is responsible for oversight of regulatory standards and financial stewardship within its assigned scope, and collaborates with management and other supervisors to support daily departmental functions. The supervisor leads and develops EVS staff, coordinates schedules and assignments, monitors facility conditions and work quality, and supports quality improvement, infection prevention, safety, and patient experience efforts. The position also responds to operational needs and helps ensure leadership coverage for weekend shifts.

Requirements

2–4 years of experience in Environmental Services, or at least 1 year of Environmental Services experience at NCHS.
Ability to communicate effectively in English, verbally and in writing, to meet job requirements.
Ability to remain calm under stressful conditions and work cooperatively and constructively with clients and coworkers to resolve complex problems.
Ability to maintain confidentiality of sensitive information.
Ability to follow written and verbal instructions, solve complex problems, and file basic reports.

Nice To Haves

Prior experience supervising employees is highly preferred.

Responsibilities

Oversee resources for the assigned Environmental Services scope and make recommendations regarding hiring, promotion, and annual staff performance reviews.
Attend scheduled meetings and training sessions, assist the manager with providing them, and lead sessions in the manager’s absence.
Establish and annually review staff standard operating procedures in accordance with facility policies and practices.
Orient, train, coach, develop, and supervise EVS staff, including work related to room cleaning, floor care, waste stream management, and linen management.
Assist the manager with planning and executing work schedules, assignments, and duties to ensure EVS services are provided throughout the hospital.
Prepare, coordinate, and follow up on daily Environmental Services operations.
Inspect and evaluate facility conditions, recommend repairs, painting, furnishings, and special projects, generate work orders, and report safety hazards or defects.
Ensure staff follow timekeeping, uniform, attendance, and other applicable guidelines.
Apply knowledge of cleaning and disinfection principles, chemical and equipment use, and labor requirements for maintaining furnishings, interior finishes, and assigned areas.
Assist with scheduling and overseeing facility EVS projects, including floor care projects.
Conduct staff huddles and coordinate EVS activities and services with other departments.
Keep storage areas clean and organized; enforce supply-control guidelines and train staff in the use of supplies and equipment.
Assist with inventory and ordering supplies or linen as needed.
Conduct facility rounds at the beginning of each shift and throughout the shift, inspecting staff performance and environmental hygiene.
Ensure cleaning and disinfecting agents are used, labeled, and stored appropriately.
Participate in the quality assurance program by completing timely, thorough inspections and carry out quality improvement initiatives under the EVS manager’s direction.
Contribute to efforts to improve patient experience, cleanliness scores, and departmental performance metrics.
Prepare reports and document inspection and rounding results; collaborate with the EVS manager on improvement activities.
Support monitoring of the bed tracking system as needed and help ensure EVS response-time targets are met.
Follow organizational safety, risk management, and infection control and prevention standards; promote patient safety through observation and education.
Respond to emergency calls and competing priorities, coordinating staffing changes to minimize disruption.
Supervise the waste program to ensure waste is separated, packaged, and disposed of in compliance with regulations.
Address the needs of patients, visitors, guests, team members, and healthcare workers with a customer-centered approach; respond urgently to concerns and requests, take corrective action, and follow up promptly.
Collaborate with the manager and other leaders to ensure leadership coverage for weekend shifts.