Supervisor - Environmental Service

Trinity Health•Dubuque, IA

11d

About The Position

At MercyOne, the mission is to improve the health of communities and help people stay well. MercyOne Dubuque is a leading hospital in the tri-states, with a comprehensive cardiology center, a Level II regional neonatal intensive care unit, a cancer center, a trauma center, inpatient rehabilitation, orthopedics, retail pharmacies, palliative care, and outpatient and community services. It also operates two hospital-based skilled nursing units and a 40-bed nursing home. MercyOne Dubuque has been designated a Magnet hospital four consecutive times. Under the general direction of the Director of Environmental Services, the Environmental Supervisor leads and supervises the department’s daily operations. The Supervisor plans, assigns, and monitors colleague performance to support efficient operations and helps develop and implement policies and procedures that promote safety and cleanliness and comply with Mercy Medical Center policies, Joint Commission standards, and applicable laws and regulations. This working supervisor oversees staffing, training, performance evaluations, and support for disciplinary processes, while using time, supplies, equipment, and instruction effectively to improve work quality. The position is full time, 40 hours per week, on the day shift. MercyOne describes its compensation as competitive and offers a full benefits package and opportunities for growth throughout the system.

Requirements

Three to five years of environmental services or housekeeping experience, including one to two years in a leadership or supervisory role; hospital experience is preferred.
Knowledge of proper and safe chemical use and handling.
General working knowledge of computers and department-specific software; ability to use other software needed to perform essential job functions.
Valid driver’s license.
Ability to comply with Trinity Health policies and procedures.
High school diploma or GED.

Nice To Haves

Hospital-setting experience.
Formalized training in environmental cleaning programs and safety methodology.
Working knowledge of department-specific software such as HealthStream, Word, Excel, Outlook, and internet/intranet tools.
Associate degree.

Responsibilities

Provide leadership and supervision that support teamwork, colleague engagement, and a safe work environment.
Serve as a role model for Environmental Services staff and a resource for other staff on procedural matters.
Perform supervisory duties as a working supervisor, using time, supplies, equipment, and instruction effectively to improve work quality.
Assist with hiring, scheduling, placement, training, evaluations, and disciplinary actions.
Manage daily department activities by setting work schedules, monitoring workload and assignments, ensuring effective cleaning, and adjusting staffing to changing workloads.
Provide or oversee staff orientation and training in safe hospital housekeeping techniques and equipment use; delegate tasks appropriately.
Evaluate supply needs and order supplies as needed.
Monitor meeting room setups.
Conduct routine inspections after discharge cleaning and daily room cleaning, correct deficiencies promptly, and make rounds to identify improvement opportunities and equipment or facility needs.
Ensure equipment is safe, clean, and in proper working condition; request or complete repairs and maintenance and submit repair orders as needed.
Assist the Director with developing and implementing policies and procedures for daily operations, safety, and cleanliness that comply with applicable standards, policies, and regulations.
Manage staff scheduling, performance evaluations, and training programs, and assist with the disciplinary process.