Supervisor - Environmental Service

Trinity Health•Dubuque, IA

10d

About The Position

At MercyOne, health care is focused on improving the health of its communities and supporting people in staying well. MercyOne Dubuque is a leading regional hospital offering a wide range of inpatient, outpatient, and community services. It has been designated a Magnet hospital four consecutive times for nursing excellence and quality of patient care. The Environmental Supervisor, under the general direction of the Director of Environmental Services, provides leadership, guidance, and supervision for the department’s daily operations. This working supervisor plans, assigns, and monitors colleague performance to support efficient operations, safety, cleanliness, teamwork, and colleague engagement. The supervisor assists the Director in developing and implementing policies and procedures consistent with Mercy Medical Center policies, Joint Commission standards, and applicable state and federal laws and regulations. The role oversees staffing, training, evaluations, and day-to-day housekeeping operations; monitors cleaning quality and workload; and ensures equipment, supplies, and facilities are maintained appropriately. The supervisor serves as a role model for Environmental Services staff and a resource to other staff on procedural matters.

Requirements

Three to five years of environmental services or housekeeping experience, including one to two years in a leadership or supervisory role.
High school diploma or GED.
Knowledge of proper and safe chemical use and handling.
General working knowledge of computers and the ability to use software required for the essential functions of the job.
Valid driver’s license.
Ability to comply with Trinity Health policies and procedures.

Nice To Haves

Hospital-setting environmental services or housekeeping experience preferred.
Formalized training in environmental cleaning programs and safety methodology preferred.
Working knowledge of department-specific software such as HealthStream, Word, Excel, Outlook, and internet/intranet tools helpful.
Associate degree preferred.

Responsibilities

Plan, assign, and monitor colleague work performance to support efficient and effective departmental operations.
Assist the Director of Environmental Services with developing and implementing operational, safety, and cleanliness policies and procedures.
Assist with hiring, staff scheduling and placement, training, performance evaluations, and disciplinary actions.
Establish work schedules, monitor workload and assignments, and adjust staffing to changing or varied workloads.
Provide and oversee orientation and training in safe hospital housekeeping techniques and equipment use.
Delegate work tasks to appropriate staff and ensure cleaning duties are performed efficiently and effectively.
Evaluate supply needs and order supplies as needed.
Monitor meeting-room setups.
Conduct routine inspections after discharge cleaning and daily room cleaning, ensure hospital quality standards are met, and correct deficiencies promptly.
Make rounds throughout the facility to identify opportunities for improvement and equipment or facility needs.
Ensure equipment is safe, clean, and in proper working condition; request or complete repairs and maintenance and submit repair orders as needed.
Use time, supplies, equipment, and instruction effectively to continually improve work quality.
Provide leadership and supervision that support teamwork, colleague engagement, and a safe work environment.
Serve as a role model for Environmental Services staff and a procedural resource for other staff.