Supervisor, DC Operations - 1st Shift

Sephora•Olive Branch, MS

4d•$75,140 - $83,980•Onsite

About The Position

The Operations Supervisor oversees the day-to-day operation of a department within Sephora’s Distribution Center. The role focuses on planning work to meet established timelines and supervising associates to achieve productivity, quality, safety, and housekeeping goals. The supervisor maintains collaboration and teamwork, develops positive working relationships, and supports associates’ engagement and development. This position is based at the Mississippi Distribution Center in Olive Branch, Mississippi, and is identified as a first-shift role.

Requirements

Communicate clearly and effectively in written and verbal interactions.
Manage multiple tasks confidently and efficiently in a fast-paced environment.
Demonstrate leadership skills, develop oneself, and support the growth of others.
Use structured problem-solving and root cause analysis to drive effective, lasting solutions.
Motivate teams, foster collaboration, and promote accountability to achieve shared goals.
Maintain a professional, enthusiastic demeanor and take ownership of responsibilities and outcomes.
Use Microsoft Excel, Word, and PowerPoint effectively for daily work and reporting.
Have experience with Warehouse Management Systems.
Hold a bachelor’s degree in Logistics or a related field, or have 3–5 years of relevant distribution experience.

Nice To Haves

JDA WMS experience is preferred.

Responsibilities

Supervise and support associates and workflow coordinators, maintaining an on-floor presence to ensure smooth daily operations.
Assign and monitor daily work to meet productivity, accuracy, and safety goals.
Coach associates, provide feedback and performance evaluations, and address behavioral or performance issues as needed.
Ensure consistent application of company policies and standard operating procedures.
Promote a safe work environment through training, accountability, and recognition.
Drive associate engagement and development through hands-on leadership, clear communication, and support.
Coordinate with cross-functional teams and staffing agencies to align labor plans with operational needs.
Identify and implement process improvements to enhance efficiency and service quality.
Prepare for smooth shift transitions by prioritizing workflow and clearly communicating expectations.

Benefits

Medical, dental, and vision coverage
Company-paid disability and life insurance
401(k) with 4% company match
FSA and HSA programs
Student Debt Retirement plan that allows qualifying student loan payments to earn the company 401(k) match
Paid time off, sick paid time off, and protected leave
Development programs and mentorship
Tuition reimbursement
30% discount on merchandise and services
Opportunities for free products or “gratis” and flash sale discounts on LVMH brand products
Free mental health and financial coaching resources with 24/7 access
Volunteer and donation matching
Eligible employees may also earn bonuses