Supervisor, Contractor Recruiting

Crawford & Company•Jacksonville, FL
•$44,793 - $81,914•Onsite

About The Position

Crawford is hiring an onsite Supervisor, Contractor Recruiting in Jacksonville, Florida. The role leads, coaches, and develops Contractor Recruiter Specialists; oversees contractor recruiting and selection processes; builds client relationships; and helps strengthen the Contractor Connection network. The supervisor monitors team productivity, implements recruiting strategies, and supports team performance and development. This position also represents Crawford’s professional standards and public image, and may participate in industry events and special projects.

Requirements

  • At least two years of experience in a customer service-related supervisory position.
  • Highly proficient with advanced computer skills.
  • Excellent attention to detail and organizational skills.
  • Good time management abilities.
  • Strong analytical and problem-solving ability.
  • Excellent written, verbal, and oral communication skills.
  • Good interpersonal skills.
  • Ability to effectively manage and supervise employees.

Nice To Haves

  • Bachelor’s degree or related equivalent.

Responsibilities

  • Supervise a team of Contractor Recruiter Specialists and monitor and maintain contractor recruiting processes.
  • Develop and monitor client relations related to contractor recruitment.
  • Receive and coordinate processing of contractor recruiting and selection requests.
  • Interact frequently with clients regarding recruiting, selection requests, and processes.
  • Develop marketing strategies for recruiting contractors.
  • Create, document, and implement procedures for contractor recruiting and selection.
  • Maintain knowledge of the Contractor Connection business model.
  • Communicate effectively with internal and external contacts.
  • Partner with the manager on annual performance appraisal feedback, personnel issue resolution, and interviewing and selection.
  • Provide training, coaching, and guidance to team members.
  • Monitor employee productivity, including call volume and applications received, provide feedback, suggest improvements, and identify creative recruiting strategies.
  • Perform subordinates’ duties when needed.
  • Participate in conventions and industry shows to recruit contractors for program participation.
  • Uphold the Crawford Code of Business Conduct and Ethics and project the company’s public image.
  • Participate in special projects or perform duties in other areas as requested.

Benefits

  • Competitive base pay.
  • Bonus/incentive pay and other performance-based rewards, if applicable.
  • Medical, dental, and vision plans.
  • Prescription drug coverage.
  • HSA, HRA, and FSA accounts.
  • Paid holidays, vacation, and sick leave.
  • 401(k) retirement plan.
  • Tuition assistance.
  • Paid parental leave.
  • Supplemental health benefits.
  • Enhanced mental health support.
  • Virtual physical therapy.
  • Caregiving services.
  • Life Assistance Program.
  • Training programs that promote continuous learning and career progression.
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