Supervisor - Compliance Programs

Frontier Airlines • Denver, CO

12h • $72,000 - $96,331

About The Position

The Supervisor, HR Compliance supports organizational compliance with legal and regulatory requirements related to drug and alcohol testing, pilot records, and background checks. The role assists with implementation and continuous improvement of the HR compliance strategy and provides day-to-day guidance and oversight to HR Compliance team members.

The position supports administration of the company’s drug and alcohol, Pilot Records Database (PRD), Security Identification Display Area (SIDA), and Criminal History Records Check (CHRC) programs. It also supports audits, governmental information requests, vendor management, reporting, budget monitoring, and compliance-related training. The supervisor may serve as a backup Designated Employer Representative (DER) and act as the HR Compliance contact for emergency situations, reasonable suspicion calls, and Operations support as scheduled.

The role is based in a typical office environment that is adequately heated and cooled. Occasional travel and occasional after-hours work are required. The position receives general direction and normally little instruction on day-to-day work. No positions are supervised, according to the posting.

Requirements

• Bachelor’s degree in Business, Human Resources, or a related field.
• At least 3 years of experience administering a regulated drug and alcohol program or other compliance-related programs.
• Working knowledge of employment laws and governmental regulations affecting workplace compliance programs.
• General knowledge of computerized recruitment and onboarding processes.
• Excellent verbal and written communication skills.
• Ability to interact effectively with all levels of management and non-management employees and maintain positive business relationships.
• High proficiency with Microsoft Office products, including Word, Excel, Copilot, and PowerPoint.
• Experience using Human Resource Information Systems (HRIS).
• Ability to manage multiple tasks and priorities effectively.
• Strong organizational skills and attention to detail.
• Focus on continuous process improvement and operational efficiency.
• Ability to analyze information, identify trends, and recommend solutions.
• Occasional travel required.
• Occasional after-hours work to support emergency operations, reasonable suspicion calls, and Operations support.

Nice To Haves

• Experience as a DOT Designated Employer Representative (DER) or in a similar role.
• At least 1 year of experience in a lead, supervisory, or team leadership role.
• Experience with employment law and employee relations.
• Airline experience is strongly preferred.

Responsibilities

• Support administration of the company’s drug and alcohol, Pilot Records Database (PRD), SIDA, and CHRC programs to ensure compliance with applicable regulations.
• Provide day-to-day guidance, training, and mentoring to HR Compliance team members and others in Human Resources.
• Serve as the HR Compliance contact for emergency situations, reasonable suspicion calls, and Operations support, as scheduled.
• Assist with performance management, including providing feedback and addressing employee performance concerns as appropriate.
• Provide managers and employees with information and interpretation of HR policies, rules, and procedures.
• Recommend and initiate process improvements and corrective actions to resolve issues and enhance client service.
• Monitor changes in the company, industry, and legal and regulatory environment and communicate relevant updates to leadership.
• Pursue continuous process improvements and efficiency enhancements in areas of responsibility.
• Develop and prepare reports and workforce-related information to assist HR leadership and line organizations with workforce planning.
• Review and process vendor invoices promptly.
• Assist with budget monitoring and support departmental budget goals.
• Serve as a backup Designated Employer Representative (DER) for drug and alcohol-related issues, as assigned.
• Support audits and governmental information requests concerning drug and alcohol, PRD, and CHRC programs.
• Review pilot-applicant drug and alcohol and background records for compliance with hiring standards and regulatory requirements.
• Present drug and alcohol and compliance-related training to managers and employees, and attend related meetings as requested.
• Assist with vendor management to ensure compliance with regulations and service expectations; support vendor selection and onboarding as needed.
• Compile, analyze, and research information for monthly, quarterly, and annual reports.
• Escalate compliance concerns, regulatory risks, and program issues to management as appropriate.

Benefits

• Medical, dental, and vision coverage, depending on role and eligibility.
• 401(k) retirement savings options.
• Paid holidays, vacation time, and sick time.
• Travel privileges on Frontier Airlines and participating partner airlines, subject to program rules and availability.
• Buddy passes, based on eligibility and program rules.
• Travel-related discounts and employee discounts on select products, services, and vendors.
• Hybrid schedule for eligible headquarters roles based in Denver, Colorado.
• Business casual dress options for eligible corporate and support roles.
• Employee support programs and resources, including the HOPE League.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level