Supervisor - Commercial Maintenance

Ace Careers Website•Royal Oak, MI

15h

About The Position

The Supervisor - Commercial Maintenance assists the management team in overseeing workers who perform tasks to keep a client’s facility in top shape. The role supervises parking attendants, helps coordinate schedules and assignments, oversees cash handling and reporting, supports staff performance and development, and promotes professionalism, accountability, teamwork, and excellent customer service. The supervisor is also accountable for the cleanliness and appearance of the parking area, maintaining supplies and equipment, meeting performance targets, and ensuring the facility is clean, safe, and well-maintained.

Requirements

High school diploma or GED.
1 year of supervisory experience.
Excellent communication and interpersonal abilities.
Physical ability to lift items weighing up to 50 lbs.

Responsibilities

Supervise parking attendants and ensure duties are completed according to company standards.
Assist with implementing work schedules and assignments.
Oversee daily cash handling procedures and submit accurate reports of collections.
Hold team members accountable, provide regular performance feedback, and conduct performance evaluations.
Promote professionalism, accountability, and exceptional customer service among the team.
Maintain the cleanliness and appearance of the parking area.
Contribute to developing and implementing park policies and procedures.
Meet or exceed established performance targets.
Order and maintain necessary materials and equipment.
Ensure signage and markings are visible and clear for customers.
Train and motivate staff to provide excellent customer service, assist with parking, handle customer issues, and maintain a clean and safe facility.
Address customer inquiries and complaints promptly and professionally, including guest concerns.
Inspect parks regularly to ensure they are clean, safe, and well-maintained.
Seek ways to improve service quality and efficiency.
Regularly update upper management on operational challenges.
Foster clear communication within the team and with other departments.
Train workers on safety regulations, equipment usage, and job duties.
Promote teamwork, inclusion, and respect among staff.