Supervisor Commercial Loan Processing

Hudson Valley Credit Union•Poughkeepsie, NY

About The Position

Hudson Valley Credit Union is recruiting a Supervisor Commercial Loan Processing to oversee daily operations and staff responsible for commercial loan processing and administration, including commercial real estate mortgages, commercial construction loans, commercial and industrial (C&I) loans, and SBA loan requests. The supervisor oversees the process from approval through closing to ensure loans are processed accurately and efficiently, in accordance with credit approvals, Credit Union policies and procedures, and regulatory requirements. The role supervises and develops staff, manages the loan pipeline and closing workflow, coordinates with internal teams and external partners, and supports accurate loan booking, reporting, audits, and compliance. The supervisor also provides coverage for the Manager of Commercial Lending and serves as a resource to other Credit Union teams and members. The position contributes to department goals and process improvements while applying HVCU’s guiding principles and supporting its initiatives.

Requirements

Bachelor’s degree or at least two years of equivalent experience for each undergraduate year not completed; an undergraduate degree cannot substitute for the minimum required years of experience.
At least five years of direct commercial loan processing or closing experience, including commercial real estate and C&I credits.
Regular and predictable attendance, including punctuality.

Nice To Haves

Commercial construction experience.
At least two years of supervisory or leadership experience.

Responsibilities

Supervise processing and administration of commercial real estate mortgages, commercial construction loans, C&I loans, and SBA loan requests.
Oversee the commercial loan pipeline and monthly pipeline meetings to support timely processing and closing of approved requests.
Assign approved loans to Commercial Loan Processors based on workload, experience, transaction complexity, and closing requirements; monitor and adjust workflow as needed.
Oversee completion of due diligence and preparation of post-approval documentation, including commitment letters, loan documentation, and checklists.
Coordinate with Commercial Relationship Managers, Portfolio Managers, vendors, and legal counsel to close approved loans accurately and efficiently and satisfy closing conditions.
Partner with Commercial Loan Servicing to ensure loans are booked accurately and timely, and resolve documentation or closing issues.
Supervise, coach, train, and develop staff; conduct performance evaluations, manage team human resource needs, measure productivity and goals, hold meetings and training sessions, and interview and hire staff as needed.
Assist with compliance and internal audits, external audits, and examinations as needed.
Ensure commercial processing procedures are accurate, comprehensive, regularly updated, and compliant with NCUA regulations.
Provide coverage for the Manager of Commercial Lending during their absence.
Serve as a resource to Commercial Lending Origination staff, Commercial Loan Servicing, Member Debt Solutions, Quality Control, branches, and members.
Oversee and/or prepare department reports, such as HMDA reports, ensuring accuracy and timely completion.
Achieve assigned goals as part of the department’s annual operating plan, including initiating and implementing process improvements to enhance member experience and department efficiency.
Adhere to Credit Union policies, procedures, and regulatory requirements; participate in required and recommended training, including BSA training, and demonstrate attained knowledge.
Participate in Credit Union teams, projects, and strategic initiatives when opportunities arise; perform additional duties and special projects as assigned.
Apply HVCU’s mission, vision, core values, employee and member value propositions, sales and service model, and Lean Six Sigma commitment; support initiatives through teamwork and professionalism.
Maintain regular and predictable attendance, including punctuality.