Supervisor Clinical Transport

Health First Careers•Melbourne, FL

About The Position

The Supervisor Clinical Transport oversees the hiring, onboarding, scheduling, and performance of staff responsible for safely and efficiently moving patients and equipment. The role works to reduce wait times and improve the customer experience, models professionalism, and supports the Hospital Manager of Clinical Transport and Equipment Distribution in implementing hospital and Health First policies and throughput objectives. The supervisor may oversee multiple facilities as needed.

Requirements

High school diploma or equivalent.
At least two years of lead or shift supervision experience.
Current American Heart Association BLS healthcare provider completion card, maintained annually without interruption.
Demonstrated experience with spreadsheet and word processing applications.
Proficiency with transport tracking technology and demonstrated understanding of productivity metrics to flex staffing to meet volumes.
Ability to engage and supervise independently working staff.
Ability to lead effectively in a stressful, fast-paced environment.
Flexibility to adapt calmly and effectively to changing priorities.
Ability to clearly direct and instruct others and effectively share feedback.
Organizational and assessment skills to prioritize, coordinate, and schedule variable transport requests.
Ability to adapt to walking, bending, stooping, reaching, and lifting throughout the shift.
Ability to move, lift, or position patients.
Ability to push wheelchairs, stretchers, and beds.

Nice To Haves

Post-secondary degree.

Responsibilities

Provide positive leadership through purposeful rounding, recognizing staff, giving feedback, identifying issues, removing barriers, and addressing concerns.
Promote positive working relationships with nursing, environmental services, and other teams that support clinical transport.
Interview, select, onboard, develop, and conduct performance reviews for direct reports.
Supervise multiple facilities as needed.
Communicate IDN and hospital operational updates, department metrics, and daily huddle announcements in a timely manner.
Use the transport tracking system to flex staffing schedules appropriately and meet productivity standards.
Track and trend transporter audits and address negative trends promptly.
Oversee and monitor department equipment usage, cleaning, preventative maintenance, and repair processes to maximize equipment life safely.
Use bi-weekly and monthly financial and personnel reports in decision-making.
Compile bi-weekly payroll reports to ensure accurate distribution of regular hours, overtime, paid time off, and shift differentials.
Securely maintain confidential information, personnel files, and supporting documents.
Ensure staff complete mandatory requirements.