Clinical Transporter - Clinical Transport Services

Health First Careers•Melbourne, FL
•Onsite

About The Position

The Clinical Transporter models Health First I-CARE Values and provides safe, efficient, timely transportation of patients and equipment within hospitals. The role supports superior-quality service and works collaboratively to meet department goals. Transporters move patients and patient-related items, assist with transfers, maintain courteous communication, document transports using Teletracking, follow safety and privacy requirements, and ensure appropriate handoffs and equipment cleaning. Per diem associates may float between hospital facilities according to guidelines.

Requirements

  • High school diploma or equivalent.
  • Current American Heart Association BLS healthcare provider completion card, maintained annually without interruption.
  • Excellent customer service skills and communication.
  • Ability to work independently with limited supervision.
  • Ability to work effectively in a stressful, fast-paced environment.
  • Flexibility to adapt calmly and effectively to changing priorities.
  • Ability to stand and walk for up to 10 hours per shift, or up to 12 hours during disaster response.
  • Ability to lift up to 40 pounds unassisted.
  • Ability to transport patients using stretchers, wheelchairs, and other conveyances.
  • Ability to push or pull up to 250 pounds for 75% of a 10-hour shift.

Nice To Haves

  • Customer service work experience is preferred.

Responsibilities

  • Move patients safely and efficiently between areas using stretchers, wheelchairs, beds, and cribs, and transport related belongings, paperwork, labs, and equipment.
  • Assist with safe transfers between beds, stretchers, and wheelchairs.
  • Introduce yourself to patients, explain the mode of transport, and provide courteous, professional service.
  • Record transports accurately in Teletracking and report necessary information.
  • Use PPE appropriately and follow HIPAA, OSHA, and Health First policies and procedures.
  • Participate in outstanding customer service and maintain respectful relationships.
  • Operate stretchers and wheelchairs safely, report issues to the Manager, and immediately remove broken or defective equipment from use.
  • Apply the Tele Pak Monitor when required, ensure the patient's rhythm is visible, and verify it with the monitor tech.
  • Wash hands appropriately before and after each patient encounter.
  • Confirm discharge paperwork and handoff communication with the RN before leaving the origin, and complete the handoff at the destination according to policy.
  • Clean stretchers and wheelchairs after each transport using hospital-approved germicidal product.
  • For per diem work, float to different hospital facilities according to guidelines.
  • Follow proper morgue processes to ensure safe patient transfer.
  • Complete the competency assessment/skills checklist within three months of hire and annually.
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