Supervisor Clinical Services-RN Primary Care

Allina Health • Woodbury, MN

3d • $46 - $64 • Onsite

About The Position

Allina Health seeks a Supervisor Clinical Services-RN Primary Care to supervise patient care and clinical operations in partnership with site leadership. The supervisor participates in planning, implementing, coordinating, and evaluating patient care activities, staff education, and management activities. The position is based at 8675 Valley Creek Rd, Woodbury, Minnesota, and is a 1.0 FTE role working 80 hours per two-week pay period on an 8-hour day shift from 8:00 AM to 4:30 PM, with no weekends.

The supervisor coordinates daily operations and staff, oversees patient care delivery within staff members’ scopes of practice, and ensures clinical staff have the equipment, tools, and resources needed. The role includes hiring, managing, leading, engaging, orienting, and training staff; managing staff volumes; and participating in clinical operations budgets and capital requests. It may include managing a remote workforce.

The supervisor partners with site leadership to improve patient care delivery, patient experience, clinical quality, and safety. Responsibilities include supporting service recovery, addressing barriers to quality goals, ensuring regulatory and safety compliance, protecting patient information, and partnering with the safety lead on drills and preparedness. The role also applies process-improvement and change-management methods to improve clinical outcomes and support system-wide initiatives.

The required qualification is an associate degree in nursing or a related field and at least three years of hospital or clinic Registered Nurse experience, along with demonstrated leadership experience. Preferred qualifications include a bachelor’s degree in nursing or a related field with at least two years of hospital or clinic RN experience, project and initiative experience, and two or more years of supervisory experience. Required licensure is an RN license in the state where the employee works (Minnesota or Wisconsin, as applicable), and one of the listed current or in-house BLS certifications.

The listed pay range is $46.42 to $64.22 per hour. Benefits include medical and dental coverage, paid time off, retirement savings plans, life insurance, disability coverage, voluntary benefits, tuition reimbursement or continuing medical education as applicable, student loan support benefits, and well-being resources.

Requirements

• Associate degree in Nursing or a related field.
• At least three years of hospital or clinic Registered Nurse experience.
• Demonstrated leadership experience.
• MN Board of Nursing RN license required upon hire if working in Minnesota, or Wisconsin Department of Safety and Professional Services RN license required upon hire if working in Wisconsin.
• Must have current BLS certification from the American Heart Association, current BLS certification from the American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

• Bachelor’s degree in Nursing or a related field with at least two years of hospital or clinic Registered Nurse experience.
• Project and initiative experience.
• Two or more years of supervisory experience.

Responsibilities

• Coordinate daily operations and staff.
• Supervise and understand the scope of practice for staff delivering patient care.
• Participate in daily huddles to ensure nursing and clinical staff have the equipment, tools, and resources needed for patient care and clinical objectives.
• Hire, manage, lead, and engage staff to support patient care and clinical objectives.
• Ensure effective staff orientation and clinical training so employees can work at the top of their licensure or certification.
• Build and retain engaged staff using employee engagement data, tools, and methods.
• Support and manage staff volumes.
• Participate in developing and managing the clinical operations budget and capital requests.
• May manage a remote workforce.
• Partner with site leadership to develop, implement, and evaluate patient care delivery processes.
• Use patient experience and feedback to inform improvements and immediate recovery as needed.
• Empower staff to resolve patient complaints and concerns and foster a culture of service recovery.
• Support quality goals by identifying and removing barriers, communicating changes, and ensuring staff training and development.
• Ensure compliance with regulatory and safety requirements, integrity and confidentiality of patient information and data, and a safe environment for staff and patients.
• Partner with the safety lead to conduct or observe drills, evaluate staff preparedness, and address gaps.
• Use process-improvement methodologies to drive clinical outcomes.
• Create a culture of continuous process improvement by empowering staff to identify issues and develop solutions.
• Participate in or lead system-wide initiatives using effective change-management and performance-management methods.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage
• PTO/time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness coverage
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support benefits to navigate the Federal Public Service Loan Forgiveness Program
• Well-being dollars, dedicated well-being navigators, programs, activities, articles, videos, personal coaching, and tools

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree