Supervisor Clinic Office Operations

UCHealth•Aurora, CO

7d•Onsite

About The Position

The Supervisor Clinic Office Operations supervises daily staff activities for an assigned area or function within Preprocedure Services at UCHealth Anschutz Outpatient Pavilion in Aurora, Colorado. This is a full-time, onsite position scheduled for 80 hours per pay period on the day shift. The hourly pay range is $24.11–$36.17, depending on relevant experience. The supervisor coordinates staffing, directs and develops staff, monitors service quality and policy compliance, and helps resolve complex issues and complaints. The role requires critical thinking, decisive judgment, the ability to work with minimal supervision, and the ability to take appropriate action in a fast-paced environment. UCHealth describes a comprehensive total rewards program that includes performance incentives, health and well-being resources, paid time away, insurance coverage, retirement and savings options, and education and career-growth programs. Eligibility for some programs depends on scheduled work hours.

Requirements

High school diploma or GED.
At least 2 years of relevant experience with increasing responsibilities.
Critical thinking skills and decisive judgment.
Ability to work with minimal supervision in a fast-paced environment and take appropriate action.

Responsibilities

Determine, coordinate, and supervise daily staffing assignments and staffing levels.
Provide direction, orientation, training, coaching, and mentoring to staff.
Perform or assist with performance evaluations and disciplinary actions.
Assess the quality of services delivered and facilitate staff development programs.
Ensure staff compliance with departmental and organizational policies, procedures, and protocols.
Perform staff responsibilities as needed to fulfill required service levels.
Lead the handling and resolution of complex issues and complaints.
Use critical thinking and decisive judgment, work with minimal supervision, and take appropriate action in a fast-paced environment.

Benefits

Three-Year Incentive Bonus.
Annual merit pay increase based on performance.
Annual market reviews and base-pay adjustments as needed.
Medical, dental, and vision coverage.
24/7 mental health and well-being support for employees and dependents.
Discounted gym memberships and fitness resources.
Free Care.com membership.
Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
Paid time off, paid family and medical leave, and leaves of absence.
Employer-provided basic life and accidental death and dismemberment coverage, with buy-up coverage options.
Employer-provided short-term and long-term disability, with a buy-up coverage option.
403(b) plan with employer matching contribution; an additional 457(b) plan may be available.
Flexible spending accounts for health care and dependent day care; a health savings account is available with enrollment in a high-deductible medical plan.
Access to academic degrees and certificate programs.
UCHealth payment of up to 100% of tuition, books, and fees for specific educational degrees; other programs may qualify for up to $10,000 per year prepaid or up to $5,250 per year in tuition reimbursement.
Access to LinkedIn Learning courses and seminars and internal professional development opportunities.
Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.