Supervisor - Cashier

Swinomish Markets • Anacortes, WA

13d

About The Position

The Supervisor - Cashier directs cashiers and cooperates with and assists other departments with projects as requested. The role oversees cashier work and training while supporting store operations, customer service, cash security, merchandise availability, and the cleanliness and safety of the convenience store and gas station. The position reports to the Store Manager and has Cashiers as direct reports.

Requirements

• Be at least 18 years of age.
• Have a minimum of six months of supervisory experience.
• Possess a Washington State Food Handler’s Permit or current food worker's card.
• Pass a criminal background check and oral drug screen.
• Be able to deliver friendly, courteous, and prompt customer service.
• Be able to read, write, and perform simple math problems.
• Be able to interpret, understand, and follow instructions and solve problems.
• Be able to proficiently and safely operate a propane fuel dispenser.
• Have excellent cash-handling and customer-service skills.
• Be able to stand, bend, and kneel for extended periods.
• Be able to lift a minimum of 50 pounds.

Nice To Haves

• High school education or an equivalent combination of education and experience is preferred.

Responsibilities

• Assign work tasks to cashiers and train new employees on cash register operation.
• Assist with maintaining store stock, including ordering, rotating merchandise, and creating visual displays.
• Maintain the security and appropriate level of funds in the change box.
• Document item exchanges, returns, gas run-offs, employee call-ins, and other incidents in or around the gas station accurately and promptly.
• Resolve customer issues promptly and to the satisfaction of both the customer and store, while keeping management informed of decisions.
• Promote compliance with policies and procedures and effective personnel performance, practice constructive employee relations, and set a positive leadership example.
• Conduct convenience store sales accurately and efficiently according to established policies and procedures.
• Collect payment, dispense change, and provide purchase receipts.
• Dispense lottery ticket winnings.
• Maintain the security of register funds, including making timely cash drops to keep the cash drawer at or below its maximum fund level.
• Verify customer age when alcohol or tobacco products are purchased.
• Activate fuel pumps for tribal members and house accounts.
• Maintain appropriate stock in the register work area, including tobacco products, liquor minis, and drink station items.
• Keep the register work area and drink station clean and neat.
• Assist with floater duties as needed, including stocking, cleaning, filling propane containers, and gas spill cleanup.
• Assist the deli with food preparation and cleanup if needed.
• Alert superiors about broken or damaged items in and around the gas station that need to be written off, replaced, or repaired.
• Alert superiors and police to suspicious activity in and around the gas station.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Up to 3% company match to a 401(k), subject to plan terms
• Company-paid life insurance, subject to eligibility after the probationary period
• Company-paid short-term disability, subject to eligibility after the probationary period
• Paid time off earned on an accrual basis, subject to eligibility after the probationary period

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED