Supervisor Case Management

St. Mary's Healthcare•Amsterdam, NY

4d•Onsite

About The Position

St. Mary’s Healthcare has been providing high-quality, compassionate healthcare to the people of Montgomery and Fulton counties since 1903. At St. Mary’s Hospital, the Rao Outpatient Pavilion and other locations, the local, independent healthcare organization offers the comprehensive, critical services its community needs and deserves. St. Mary’s Healthcare has also been named a 2026 Times Union Top Workplace—the first acute care hospital in the Capital Region to earn the distinction since the Times Union launched the recognition program 15 years ago.

Requirements

Bachelor's required in related field.
1 year required in case management
Registered Nurse or Licensed Clinical Social Worker Required
Ability to organize and establish day-to-day priorities while utilizing critical thinking skills in all aspects of the job.
Must be able to multitask while remaining professional, focused, composed and positive.
Excellent customer service skills and must display integrity, friendliness, and compassion.
Must be able to establish an appropriate and effective rapport with others.
Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally.
Problem solving skills.
Proficient with Microsoft Office products: Outlook, Word, Excel
Strong organizational skills.
Strong critical thinking skills.
Effective interpersonal skills.
Ability to work as part of a team and independently.
Must be able to speak, read, write and follow instructions in English.

Nice To Haves

3-5 years in case management preferred

Responsibilities

Holistic care coordination of patients throughout the continuum of their hospitalization
Collaborates with the care team to develop a safe and comprehensive discharge plan
Identifies and addresses barriers to care
Documents Case Management interventions in the EMR
Ensures follow up appointments and referrals are in place and manageable
Understanding of HIPPA, CMS, Medicaid/Medicare and Payer authorization
Strong crisis intervention skills
Other duties as assigned
Supervision and training of Case Management team
Adjust staff caseloads and assignments as indicated by acuity and efficiency
Monitor quality initiatives and coach associates as indicated
Create and maintain work schedule
Manage associate timecards