Supervisor, Business Systems Analyst
About The Position
Anoka County’s Human Services division is committed to working with people to improve lives through collaboration across its five departments: Community Corrections, Community Social Services & Behavioral Health, Economic Assistance, Public Health & Environmental Services, and the Job Training Center. We are seeking a Supervisor of Business Systems Analysts to provide strategic and operational leadership for Human Services in close partnership with the Manager of Business Analytics & Data and Senior Leadership. This role supports cross departmental and organizational initiatives to ensure alignment with division strategy, technology standards, and advancing data maturity. The Supervisor oversees and mentors a team of analysts, guiding system improvements, developing dashboards and reports, and strengthening data driven capabilities across the division. The Supervisor leads daily operations, develops team capabilities through targeted coaching and training, and maintains strong communication between Human Services, IT partners, and vendors. This position oversees the development and maintenance of dashboards, reports, and system solutions while promoting data quality, standardized practices, and responsible data use. Additionally, the Supervisor guides division wide initiatives, supports resource and project planning, and recommends innovative technologies to enhance overall system performance and analytics maturity. This is a full-time, exempt, hybrid position. Interviews will take place the week of August 3rd, 2026, for those selected to move forward in the hiring process.
Requirements
- Requires a Bachelor’s degree and at least 3 years (2,080 annual hours) of job-related experience.
- In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.
Nice To Haves
- Experience supporting organizations that focus on delivery of human services programs.
- Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field; a master’s degree or relevant certifications (e.g., PMP) preferred.
- Proven track record in managing complex system projects from inception to completion, including resource allocation, budgeting, and stakeholder engagement.
- Demonstrated experience in mentoring and developing business systems analysts, fostering a culture of continuous improvement and professional growth.
Responsibilities
- Manage and support a team of Business Systems Analysts including Senior and Associate Analysts by providing clear direction, mentorship, and coaching to build technical and professional capabilities.
- Oversee the team’s daily operations, ensuring tasks and projects are delivered on time, within scope, and in alignment with division and county priorities.
- Collaborate with department leaders to assess business needs and develop strategic technology and analytics roadmaps that support the mission of the Human Services Division and Anoka County.
- Develop and implement team goals, performance measures, and targeted training plans that strengthen system expertise, increase efficiency, and promote ongoing professional growth.
- Serve as a liaison between Human Services business units, IT partners, and external vendors to ensure effective communication, seamless system integration, and reliable operational support.
- Assist with expanding and enhancing the use of data and analytics across Human Services by building data infrastructure, increasing data literacy, and promoting evidence based decision making.
- Oversee the design, development, deployment, and long term maintenance of analytics products including dashboards, reports, datasets, and data models to meet operational and strategic needs.
- Ensure data quality, promote standardized data practices, and strengthen departmental capabilities to use data responsibly, consistently, and effectively.
- Collaborate with leadership and stakeholders to identify organizational needs, define priorities, and drive the implementation of sustainable system solutions.
- Lead division wide initiatives and collaborate with project managers to define scope, estimate effort, allocate resources, and deliver results within established timelines and budget constraints.
- Stay informed on emerging technologies, tools, and industry best practices, recommending and implementing innovative solutions that improve system performance, analytics maturity, and operational efficiency.
Benefits
- 24 days of paid flexible time off
- up to 12.5 paid holidays
- Comprehensive insurance, including medical, dental, vision, flex benefits and more
- Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
- Pension plan and other retirement investment options.
- Advancement/professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
