Business Systems Analyst
About The Position
Connexus Energy is seeking a Business Systems Analyst to serve as the bridge between business needs and technology solutions. In this role, you'll partner with stakeholders across the organization to analyze business challenges, improve processes, and implement technology solutions that drive operational excellence. Lead software upgrades and enhancement projects, troubleshoot and resolve application issues, document and improve business processes, and collaborate closely with software vendors and internal technology teams. This position is ideal for someone who enjoys solving complex problems, improving how work gets done, and helping organizations maximize the value of their technology investments.
Requirements
- Bachelor's degree in Business, Computer Science, Information Systems, or a related field.
- Five (5) years of experience in Business Analysis, Systems Analysis, or a related role.
- Experience gathering and documenting business requirements.
- Experience analyzing complex business processes and recommending solutions.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent written and verbal communication skills.
- Ability to collaborate effectively with employees and leaders at all levels of the organization.
Nice To Haves
- Experience working within the Software Development Life Cycle (SDLC).
- Experience with business process mapping and workflow documentation.
- Experience with construction management or field service applications.
- Experience with ERP systems.
- Knowledge of relational databases.
- Experience with PowerPoint.
- Familiarity with SQL, Power BI, and SharePoint Online.
- Project management experience.
- Experience supporting enterprise business applications and working directly with software vendors.
Responsibilities
- Lead software upgrades, enhancements, and new technology initiatives.
- Partner with business leaders and stakeholders to identify opportunities for process and system improvements.
- Coordinate cross-functional project teams and may serve as project manager for assigned initiatives.
- Develop test plans, coordinate testing activities, and support implementation efforts.
- Investigate and resolve application issues to maintain system reliability and data integrity.
- Collaborate with technical teams, business users, and software vendors to identify root causes and implement solutions.
- Evaluate software patches, fixes, and new functionality.
- Create and maintain reports that provide users with meaningful business insights.
- Facilitate requirements gathering and process-mapping sessions with business teams.
- Document current and future-state business processes.
- Identify opportunities to streamline workflows, improve efficiency, and enhance user experience.
- Develop clear documentation for process improvements and system changes.
- Develop deep knowledge of supported business applications and related business processes.
- Build strong relationships with software vendors and internal stakeholders.
- Provide system configuration recommendations and support ongoing application optimization.
- Stay current on technology trends, product roadmaps, and industry best practices.
Benefits
- medical/dental/vision insurance
- health savings account
- flexible spending accounts
- 401(k) plan with generous company matching and non-matching contributions and independent investment advisory services
- accrued PTO
- holiday pay
- tuition reimbursement
- recognition program
- employee referral program
- employee activities
- Company paid life insurance
- short-term disability
- long-term disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
