Business Systems Analyst

Rose MedicalGrand Rapids, MI

About The Position

At Rose Medical, we don't just manufacture life-changing medical devices—we build the systems behind them. We're looking for a Business Systems Analyst who enjoys asking questions, solving business challenges, and turning ideas into software solutions that make a real impact. In this role, you'll partner with employees across our organization to understand their needs, improve business processes, and help enhance our in-house Quality Management System (QMS) and related business applications. If you enjoy connecting business needs with technology, collaborating with talented people, and seeing your work make a meaningful difference, we'd love to meet you.

Requirements

  • Business Systems Analysis
  • Software implementation or product delivery
  • Requirements gathering and documentation
  • Process mapping and workflow analysis
  • Quality Assurance (QA) and User Acceptance Testing (UAT)
  • Relational databases (PostgreSQL experience is preferred)
  • Working with software developers and cross-functional teams
  • Project coordination and change management
  • Bachelor's degree in Information Systems, Computer Science, Business, Software Engineering, or a related field preferred (or an equivalent combination of education and experience).
  • Three or more years of experience in Business Systems Analysis, software delivery, quality assurance, or a related role preferred.
  • Experience with business requirements documentation, software testing, and software delivery workflows.
  • Familiarity with regulated industries, quality systems, or medical device manufacturing is a plus.

Nice To Haves

  • PostgreSQL experience
  • Familiarity with regulated industries, quality systems, or medical device manufacturing

Responsibilities

  • Partner with internal stakeholders to understand business challenges and identify opportunities for improvement.
  • Gather, analyze, and document business requirements for new software features and process enhancements.
  • Facilitate discovery sessions to define project scope, workflows, business rules, data needs, and priorities.
  • Translate business needs into detailed functional specifications for our software development team.
  • Design, review, or refine PostgreSQL database structures to support new functionality and maintain data integrity.
  • Collaborate closely with software developers throughout the development lifecycle.
  • Coordinate projects and enhancements from initial request through implementation and post-launch validation.
  • Develop and execute quality assurance test plans and user acceptance testing.
  • Identify, document, and troubleshoot software defects.
  • Prepare release notes, user documentation, and training materials.
  • Support software changes within our FDA-regulated medical device manufacturing environment while promoting quality, compliance, and traceability.

Benefits

  • Quarterly performance bonuses
  • Paid time off starting day one
  • Eight paid holidays
  • Two weeks of paid parental leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) with a 4% company match
  • Disability Insurance
  • Life Insurance Options
  • Opportunities to learn, develop new skills, take on exciting challenges, and build rewarding long-term careers.
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