Analyst, Business Systems

Fraser Health•Surrey, BC

2d•Onsite

About The Position

Bring your passion for innovation and performance in technology as you contribute to change lives in healthcare. You will provide a range of systems development, systems analysis and support services to the Health Informatics & Clinical Solutions Team. As a Business Systems Analyst on the Paris Technical team, in the department of Digital Enablement, you will be a part of the design and development cycle for health informatics including analyzing, developing and implementing health information systems. You will excel as you work with all levels of the business, ensuring information technology deliverable align with the business requirements, with measurable results. You have the ability to solve technical and strategic challenges using innovative approaches. In this position you will be challenged daily to better improve the client experience. The work takes strong analytical capability - able to analyze a situation, identify a problem and provide solutions based on client’s needs. You will be using complex data to support business decisions and you'll need to demonstrate collaborative, creative and conceptual thinking. Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Analyst, Business Systems, Health Informatics - Community and Primary Care, is responsible for providing a range of business and systems analysis and support services to the community and primary care areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.

Requirements

Bachelor's Degree in Computer Science, Information Systems, Health Informatics or a related field.
2 to 4 years' recent related systems development and systems analysis experience in a medium to large sized organization.
An equivalent combination of education, training and experience is acceptable.
Demonstrated knowledge of electronic health information systems.
Ability to analyze business processes and business specifications.
Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
Analytical reasoning and problem solving skills.
Ability to communicate effectively both verbally and in writing.
Ability to deal effectively with others.
Ability to organize and prioritize work.
Ability to work independently and as a member of a team.
Physical ability to perform the duties of the position.

Nice To Haves

Experience with an electronic health information system, such as Civica Paris, Intrahealth Profile, or Meditech is preferred.
Experience in front end development, Delphi, Oracle SQL, PL/SQL, reports development using Crystal Reports would be an asset.
Experience with an electronic health information system, such as the Meditech PARIS, and/or Intrahealth Profile is preferred.

Responsibilities

Develop, implement and maintain health care information systems to support the business processes necessary to facilitate care provider access to electronic health information.
Developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
Participates in health information systems projects.
Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes.
Support ongoing operations and maintenance of health information systems.
Assists in resolving any operational issues with health information systems as identified.
Perform data analysis and create ad hoc, operational and management reports as assigned
Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Informatics & Clinical Solutions team.
Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
Works collaboratively as a member of the Health Information Systems and Services team.