Supervisor Business Services
About The Position
Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. This is a 1.0 FTE position (80 hours per two-week pay period) with 8-hour day shifts and no weekends. Floating to the five other metro hubs is required and eligible for mileage reimbursement.
Requirements
- For all other locations (other than New Ulm): Associates degree in business or health related field and 4 years of related experience required or 6 years of related experience and must commit to enroll in an Associate’s program within 6 months of hire and obtain an Associate’s degree within 4 years of hire.
- For New Ulm Medical Center, Associates degree
Nice To Haves
- Bachelor's degree preferred
- 2 years of leadership experience preferred
Responsibilities
- Supervises business support areas in a single specialty or multi-specialty site.
- Organizes work site and work processes to optimize service and operational efficiencies.
- Plans, coordinates, and directs business operations.
- Coordinates registration/scheduling.
- Manages medical billing charge entry.
- Maintains medical records.
- Coordinates patient care coordination.
- Directs patient service representatives.
- Supports ongoing process improvement and problem resolutions.
- Implements policies, and procedures.
- Manage and develop staff and work teams.
- Coordinates with recruitment in selecting and retaining qualified applicants.
- Trains and orients new staff.
- Manages the performance of staff, including; coaching, recognizing, and delivering annual performance reviews.
- Address patient concerns.
- Works with providers and staff to address patient and/or family member concerns.
- Takes appropriate action to ensure resolution to concerns.
- Participates in the budget process.
- Develops and monitors the operations budget for area responsible.
- Ensures financial and staffing target are met.
- Uses critical thinking to offer suggestions and innovations that work towards continuous quality improvements.
- Other duties as assigned.
Benefits
- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support
- Benefits to navigate the Federal Public Service Loan Forgiveness Program
- well-being dollars
- dedicated well-being navigators
- many programs, activities, articles, videos, personal coaching and tools to support you on your journey
- employee resources groups (ERGs)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
