Leads and coordinates the short- and long-term operations of the designated laboratory area. Implements new programs, tests, methods, instrumentation, and procedures by investigating alternatives; preparing proposals; developing and performing validation testing; and monitoring performance. Collaborates with site leadership to understand and support the technical operations of the assigned areas and provides technical guidance when needed. Maintains laboratory staffing by recruiting, selecting, orienting, and training employees. Completes operational requirements by scheduling and assigning employees and following up on work results. Develops a competent team by coaching employees, providing corrective action when needed, and planning, monitoring, and appraising job performance. Maintains quality results by actively participating in the laboratory quality assurance program; consulting with pathologists; performing proficiency surveys; reviewing quality control and quality assurance reports; making adjustments to policies and procedures; generating reports; and maintaining records. Ensures departmental compliance with applicable regulatory agencies, including checklist compliance and staff competency requirements. Maintains a neat and organized workspace that is inspection-ready at all times. Develops and manages the department budget for assigned areas in alignment with organizational and departmental goals. Determines the most cost-effective methods for performing testing and negotiates with vendors for optimal pricing. Maintains current knowledge of discipline-specific coding and billing requirements to ensure charges are appropriately created and applied to patient and/or client accounts. Maintains laboratory equipment performance by establishing quality standards; developing operational, quality, and troubleshooting procedures; ensuring staff compliance; certifying instrument performance; and arranging equipment replacement, service, and repair. Maintains laboratory supply inventory by monitoring stock levels, anticipating supply needs, placing and expediting orders, and verifying receipt. Identifies and implements cost-saving opportunities that do not negatively affect quality or efficiency. Ensures productivity by monitoring workload, identifying peak and low-volume periods, and making appropriate operational and staffing adjustments. Steps into the workflow as needed. Resolves problems by consulting with pathologists, other laboratory managers, technical specialists, directors, physicians, nurses, and other healthcare professionals. Actively participates in committee meetings. Creates a work environment that promotes process improvement, innovation, and collaboration. Explores opportunities to add value through innovative ideas that benefit the organization and takes ownership of outcomes. Maintains professional and technical knowledge by pursuing learning opportunities and establishing professional networks. Serves as a resource for internal and external inquiries and supports knowledge-sharing with students and care teams.
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Job Type
Full-time
Career Level
Mid Level