Biomedical Equipment Technician Supervisor — Swedish and Skokie

Endeavor Health•Skokie, IL

4d•$39 - $61•Onsite

About The Position

The Supervisor, Biomedical Equipment Technician provides day-to-day leadership and supervision of Biomedical Equipment Technicians, supporting team performance, work allocation, staff development, and the safe, timely, high-quality delivery of Clinical Engineering services. In partnership with the CE Operations Manager, the Supervisor plans and allocates technician and vendor resources, works toward maintenance and customer-service goals, and supports compliance with applicable standards and procedures. The role provides coaching and technical guidance to team members while independently performing advanced installation, maintenance, troubleshooting, and repair of complex diagnostic and therapeutic medical devices and systems across Endeavor Health. The position supports Swedish Hospital and Skokie Hospital. It is full time, with day hours during regular operating hours. Eligibility is currently limited to Sodexo and Trimedx employees. The stated hourly pay range is $39.44–$61.13; the rate offered depends on factors including expertise and years of experience.

Requirements

Associate's degree in biomedical or electronics technology, or equivalent military training.
Valid driver's license.
Typically five years of experience in preventive maintenance, troubleshooting, and design of biomedical equipment or comparable devices.
Basic proficiency in Microsoft Office, including Word and Excel.
Ability to perform advanced troubleshooting, calibration, and repair of complex medical devices.
Ability to plan, allocate, and monitor technician and vendor resources.
Ability to mentor junior technicians and student interns and lead safety and customer-service rounding.
Ability to use a personal vehicle to travel to various sites.

Nice To Haves

Certified Biomedical Equipment Technician (CBET) certification is preferred.
OEM training on advanced devices such as ventilators, physiological monitoring systems, or surgical equipment.

Responsibilities

Provide day-to-day leadership and supervision of Biomedical Equipment Technicians, including work direction, coaching, performance feedback, development, training, and accountability.
Partner with the CE Operations Manager on hiring, performance reviews, corrective action, and other employee matters.
Manage planned maintenance schedules and assign planned and unscheduled work orders according to technician capabilities, workload, priorities, and service needs.
Coordinate vendor resources and ensure timely responses to urgent and routine service requests.
Troubleshoot, maintain, and repair primarily non-imaging diagnostic and therapeutic medical devices; install, calibrate, and test new medical electronic devices and systems.
Serve as an escalation resource for complex technical issues.
Ensure work complies with manufacturer guidelines, applicable codes, regulatory requirements, and organizational policies, including requirements for planned and corrective maintenance, cybersecurity patching, incoming inspections, recalls, and equipment disposition.
Monitor team compliance and address performance or quality concerns.
Partner with the CE Operations Manager on safety and customer-service rounding; participate in routine and special meetings, including daily safety huddles and monthly safety committee meetings.
Promote timely communication and effective service recovery when concerns arise.
Provide technical guidance, coaching, and mentorship to Biomedical Equipment Technicians and student interns; identify training and development needs and support technical competency growth.
Support refurbishment, relocation, and equipment-modification projects; review technical literature and identify opportunities to improve service practices, reliability, safety, and efficiency.
Identify and recommend equipment replacement needs to Clinical Engineering leadership and collaborate with manufacturer representatives to obtain technical product information supporting equipment decisions.