Biomedical Equipment Technician Supervisor — Edward

Endeavor Health•Naperville, IL

4d•$39 - $61•Onsite

About The Position

The Supervisor, Biomedical Equipment Technician provides day-to-day leadership and supervision of Biomedical Equipment Technicians, ensuring appropriate work allocation, team performance, staff development, and the safe, timely, high-quality delivery of Clinical Engineering services. The supervisor partners with the CE Operations Manager to plan and allocate technician and vendor resources, achieve maintenance and customer-service goals, and ensure compliance with applicable standards and procedures. The role provides coaching and technical guidance while independently performing advanced technical work installing, maintaining, troubleshooting, and repairing complex diagnostic and therapeutic medical devices and systems across Endeavor Health. The position is based at Edward Hospital and is full-time, with day hours during regular hours of operation. The role also supports equipment refurbishment, relocation, modification, and replacement planning, and works with manufacturer representatives and CE leadership on equipment decisions.

Requirements

Associate's degree in biomedical or electronics technology, or equivalent military training.
Valid driver's license.
Typically five years of experience in preventive maintenance, troubleshooting, and design of biomedical equipment or comparable devices.
Basic proficiency in Microsoft Office, including Word and Excel.
Ability to plan, allocate, and monitor technician and vendor resources; mentor junior technicians and student interns; lead safety and customer-service rounding; and use a personal vehicle to travel to various sites.

Nice To Haves

Certified Biomedical Equipment Technician (CBET) certification is preferred.
OEM training on advanced devices such as ventilators, physiological monitoring systems, or surgical equipment.
Experience with planned-maintenance scheduling and work-order assignment.
Advanced troubleshooting, calibration, and repair skills for complex medical devices.

Responsibilities

Provide day-to-day leadership and supervision of Biomedical Equipment Technicians, including work direction, coaching, performance feedback, development, training, and accountability.
Partner with the CE Operations Manager on hiring, performance reviews, corrective action, and other employee matters.
Manage planned maintenance schedules and assign planned and unscheduled work orders according to technician capabilities, workload, priorities, and service needs.
Coordinate vendor resources and ensure timely response to urgent and routine service requests.
Troubleshoot, maintain, and repair primarily non-imaging diagnostic and therapeutic medical devices; install, calibrate, and test new medical electronic devices and systems.
Serve as an escalation resource for complex technical issues.
Ensure work follows manufacturer guidelines, applicable codes, regulatory requirements, and organizational policies, including requirements for planned and corrective maintenance, cybersecurity patching, incoming inspections, recalls, and equipment disposition.
Monitor team compliance and address performance or quality concerns.
Partner with the CE Operations Manager on safety and customer-service rounding, and participate in routine and special meetings, including daily safety huddles and monthly safety committee meetings.
Promote timely communication and effective service recovery when concerns arise.
Provide technical guidance, coaching, and mentorship to Biomedical Equipment Technicians and student interns; identify training and development needs and support technical competency growth.
Support refurbishment, relocation, and equipment-modification projects; review technical literature and identify opportunities to improve service practices, reliability, safety, and efficiency.
Identify and recommend equipment replacement needs to CE leadership and collaborate with manufacturer representatives to obtain technical product information supporting equipment decisions.