Biomedical Equipment Technician Supervisor - Offsites

Endeavor Health•Skokie, IL

3d•Onsite

About The Position

The Biomedical Equipment Technician Supervisor provides day-to-day leadership and supervision of Biomedical Equipment Technicians, ensuring appropriate work allocation, team performance, staff development, and the safe, timely, high-quality delivery of Clinical Engineering services. In partnership with the CE Operations Manager, the Supervisor plans and allocates technician and vendor resources, supports maintenance and customer-service goals, and ensures compliance with applicable standards and procedures. The position provides coaching and technical guidance while independently performing advanced installation, maintenance, troubleshooting, and repair of complex diagnostic and therapeutic medical devices and systems across Endeavor Health. The role manages planned maintenance schedules and work orders, coordinates responses to service requests, and serves as an escalation resource for complex technical issues. It supports equipment safety, regulatory compliance, cybersecurity patching, inspections, recalls, and equipment disposition. The Supervisor also contributes to customer-service and safety activities, staff development, equipment and process improvement, and capital equipment planning. The position is full-time, with day hours and regular operating hours, and may be based at the Skokie address or NorthShore hospitals/offsite locations.

Requirements

Associate's degree in biomedical or electronics technology, or equivalent military training.
Valid driver's license.
Typically five years of experience in preventive maintenance, troubleshooting, and design of biomedical equipment or comparable devices.
Basic proficiency in Microsoft Office, including Word and Excel.
Ability to plan, allocate, and monitor technician and vendor resources.
Ability to mentor junior technicians and student interns and lead safety and customer-service rounding.
Ability to use a personal vehicle to travel to various sites.

Nice To Haves

Certified Biomedical Equipment Technician (CBET) certification.
OEM training on advanced devices such as ventilators, physiological monitoring systems, or surgical equipment.
Experience or skill in planned-maintenance scheduling and work-order assignment.
Advanced troubleshooting, calibration, and repair of complex medical devices.

Responsibilities

Provide day-to-day leadership and supervision of Biomedical Equipment Technicians, including work direction, coaching, performance feedback, development, training, and accountability.
Partner with the CE Operations Manager on hiring, performance reviews, corrective action, and other employee matters.
Manage planned maintenance schedules and assign planned and unscheduled work orders based on technician capabilities, workload, priorities, and service needs.
Coordinate vendor resources and ensure timely response to urgent and routine service requests.
Troubleshoot, maintain, and repair primarily non-imaging diagnostic and therapeutic medical devices; install, calibrate, and test new medical electronic devices and systems.
Serve as an escalation resource for complex technical issues.
Ensure work complies with manufacturer guidelines, applicable codes, regulatory requirements, and organizational policies, including planned and corrective maintenance, cybersecurity patching, incoming inspections, recalls, and equipment disposition.
Monitor team compliance and address performance or quality concerns.
Partner with the CE Operations Manager on safety and customer-service rounding; participate in routine and special meetings, including daily safety huddles and monthly safety committee meetings.
Promote timely communication and effective service recovery when concerns arise.
Provide technical guidance, coaching, and mentorship to Biomedical Equipment Technicians and student interns; identify training and development needs and support continued technical growth.
Support refurbishment, relocation, and equipment-modification projects; review technical literature and identify opportunities to improve service practices, reliability, safety, and efficiency.
Identify and recommend equipment replacement needs to CE leadership and collaborate with manufacturer representatives to obtain technical product information supporting equipment decisions.