Biomedical Equipment Technician Supervisor — Elmhurst

Endeavor Health•Elmhurst, IL

4d•$39 - $61

About The Position

The Supervisor, Biomedical Equipment Technician provides day-to-day leadership and supervision of Biomedical Equipment Technicians, supporting team performance, work allocation, staff development, and safe, timely, high-quality Clinical Engineering services. In partnership with the CE Operations Manager, the Supervisor plans and allocates technician and vendor resources, supports maintenance and customer-service goals, and ensures compliance with applicable standards and procedures. The role includes coaching and technical guidance for team members as well as independently performing advanced technical work involving complex diagnostic and therapeutic medical devices and systems across Endeavor Health. The position is based at Elmhurst Hospital and is full time, with day hours during regular operating hours. The role supports primarily non-imaging diagnostic and therapeutic devices, including their installation, calibration, testing, maintenance, troubleshooting, and repair. It also includes team and resource management, regulatory and safety compliance, customer-service support, equipment planning, and process improvement.

Requirements

Associate's degree in biomedical or electronics technology, or equivalent military training.
Valid driver's license.
Typically 5 years of experience in preventive maintenance, troubleshooting, and design of biomedical equipment or comparable devices.
Basic proficiency in Microsoft Office, including Word and Excel.
Ability to plan, allocate, and monitor technician and vendor resources.
Ability to mentor junior technicians and student interns and lead safety and customer-service rounding.
Ability to use a personal vehicle for travel to various sites.

Nice To Haves

Certified Biomedical Equipment Technician (CBET) certification.
OEM training on advanced devices such as ventilators, physiological monitoring systems, or surgical equipment.
Advanced troubleshooting, calibration, and repair skills for complex medical devices.
Experience with planned-maintenance scheduling and work-order assignment.

Responsibilities

Provide day-to-day leadership and supervision of Biomedical Equipment Technicians, including work direction, coaching, performance feedback, development, training, and accountability.
Partner with the CE Operations Manager on hiring, performance reviews, corrective action, and other employee matters.
Manage planned maintenance schedules and assign planned and unscheduled work orders according to technician capabilities, workload, priorities, and service needs.
Coordinate vendor resources and ensure timely response to urgent and routine service requests.
Troubleshoot, maintain, and repair primarily non-imaging diagnostic and therapeutic medical devices; install, calibrate, and test new medical electronic devices and systems.
Serve as an escalation resource for complex technical issues.
Ensure work follows manufacturer guidelines, applicable codes, regulatory requirements, and organizational policies, including requirements for maintenance, cybersecurity patching, incoming inspections, recalls, and equipment disposition.
Monitor team compliance and address performance or quality concerns.
Partner with the CE Operations Manager on safety and customer-service rounding, and participate in routine and special meetings, including daily safety huddles and monthly safety committee meetings.
Promote timely communication and effective service recovery when concerns arise.
Provide technical guidance, coaching, and mentorship to Biomedical Equipment Technicians and student interns; identify training needs and support technical development.
Support refurbishment, relocation, and equipment-modification projects; review technical literature and identify opportunities to improve service practices, reliability, safety, and efficiency.
Identify and recommend equipment replacement needs to CE leadership and collaborate with manufacturer representatives to obtain technical product information supporting equipment decisions.