Biomedical Equipment Technician Supervisor - Offsites

Endeavor Health•Skokie, IL

4d•$39 - $61•Onsite

About The Position

The Supervisor, Biomedical Equipment Technician provides day-to-day leadership and supervision of Biomedical Equipment Technicians, supporting team performance, work allocation, staff development, and safe, timely, high-quality Clinical Engineering services. In partnership with the CE Operations Manager, the Supervisor plans and allocates technician and vendor resources, supports maintenance and customer-service goals, and promotes compliance with applicable standards and procedures. The role provides coaching and technical guidance while independently performing advanced installation, maintenance, troubleshooting, and repair of complex diagnostic and therapeutic medical devices and systems across Endeavor Health. The position is full time, works days during regular hours of operation, and is available at 4901 Searle Parkway in Skokie or a NorthShore hospital/offsite location. It is currently available only to current Sodexo and Trimedx employees.

Requirements

Associate's degree in biomedical or electronics technology, or equivalent military training.
Valid driver's license.
Typically 5 years of experience in preventive maintenance, troubleshooting, and design of biomedical equipment or comparable devices.
Basic proficiency in Microsoft Office, including Word and Excel.
Ability to plan, allocate, and monitor technician and vendor resources; mentor junior technicians and student interns; lead safety and customer-service rounding; and use a personal vehicle to travel to various sites.

Nice To Haves

Certified Biomedical Equipment Technician (CBET) certification.
OEM training on advanced devices such as ventilators, physiological monitoring systems, or surgical equipment.
Experience or skills in planned-maintenance scheduling and work-order assignment, and advanced troubleshooting, calibration, and repair of complex medical devices.

Responsibilities

Provide day-to-day leadership and supervision of Biomedical Equipment Technicians, including work direction, coaching, feedback, development, training, and accountability.
Partner with the CE Operations Manager on hiring, performance reviews, corrective action, and other employee matters.
Manage planned maintenance schedules and assign planned and unscheduled work orders based on technician capabilities, workload, priorities, and service needs.
Coordinate vendor resources and ensure timely response to urgent and routine service requests.
Troubleshoot, maintain, and repair primarily non-imaging diagnostic and therapeutic medical devices; install, calibrate, and test new medical electronic devices and systems.
Serve as an escalation resource for complex technical issues.
Ensure work complies with manufacturer guidelines, applicable codes, regulatory requirements, and organizational policies, including planned and corrective maintenance, cybersecurity patching, incoming inspections, recalls, and equipment disposition.
Monitor team compliance and address performance or quality concerns.
Partner with the CE Operations Manager on safety and customer-service rounding; participate in routine and special meetings, including daily safety huddles and monthly safety committee meetings.
Promote timely communication and effective service recovery when concerns arise.
Provide technical guidance, coaching, and mentorship to technicians and student interns; identify training needs and support technical competency growth.
Support refurbishment, relocation, and equipment-modification projects; review technical literature and identify service, reliability, safety, and efficiency improvements.
Identify and recommend equipment replacement needs to CE leadership and collaborate with manufacturer representatives to obtain technical product information.